9 故障排除指南

9.1联系三星客服中心前的要求

9.1.1检测产品

致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在,请联系三星客服中心。

使用产品检测功能检查您的产品是否正常工作。

如果屏幕无图像显示,且电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时也是如此,请执行自 诊断测试。

1

2

3

4

关闭 PC 和产品的电源。

拔下本产品的缆线。

打开本产品电源。

如果显示检测信号线消息,表示本产品正常工作。

如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

9.1.2检查分辨率和刷新频率

对于超过支持分辨率的模式 (请参阅“10.6标准信号模式表),非最佳模式消息会短暂显示。

9.1.3检查以下各项。

安装问题 (PC 模式)

问题

解决方案

 

 

屏幕不断启动和关闭。

检查本产品和 PC 之间是否已正确连接缆线,且

 

连接器已稳固锁定到位。(请参阅“2.2连接并使

 

PC”

 

 

屏幕问题

问题

解决方案

 

 

电源 LED 不亮。屏幕无法开启。

检查是否已正确连接电源线。(请参阅“2.2连接

 

并使用 PC”

 

 

显示检测信号线消息。

检查是否已正确连接本产品的缆线。(请参阅

 

“2.2连接并使用 PC”

 

 

 

检查与产品连接的设备是否通电。

 

 

9 故障排除指南 83

Page 83
Image 83
Samsung LS24C65KBWV/EN, LS27C65UXS/EN, LS24C65KMWG/EN, LS24C65UXWF/EN manual 联系三星客服中心前的要求, 1 检测产品, 2 检查分辨率和刷新频率, 3 检查以下各项。

LS24C65KMWG/EN, LS24C65UDW/EN, LS27C65UXS/EN, LS24C65UXWF/EN, LS24C65KBWV/EN specifications

Samsung has made significant strides in the monitor market with its latest offerings: the LS24C65UXWF/EN, LS27C65UXS/EN, LS24C65KBWV/EN, LS24C65UDW/EN, and LS24C65XMWG/EN models. These monitors are designed for users who demand performance, vibrant display quality, and ergonomic features.

One of the main features of these monitors is their high-resolution display capabilities. With a sharp WQHD (2560 x 1440) resolution in some models, users can experience enhanced detail, making them ideal for both professional and recreational use, including gaming, graphic design, and video editing. The LS27C65UXS/EN, for instance, offers a larger 27-inch screen, perfectly suited for multitasking and immersive gaming experiences.

The monitors also utilize Samsung's advanced display technology, including Quantum Dot technology in some variants, which enables a wider color spectrum and improved color accuracy. This feature is particularly beneficial for creative professionals who rely on precise color reproduction. With HDR (High Dynamic Range) support in select models, users can enjoy deeper blacks and brighter whites, enhancing overall visual quality.

Another characteristic worth mentioning is the monitor's ergonomic design. These models come equipped with adjustable stands allowing users to modify the height, tilt, and swivel to fit their viewing preferences and comfort. With features like VESA mount compatibility, users can easily wall-mount these monitors to save desk space or create a more streamlined setup.

Connectivity options are plentiful, featuring HDMI, DisplayPort, and USB hubs, making it simple to connect multiple devices, from laptops to gaming consoles. Additionally, features like Picture-in-Picture (PIP) and Picture-by-Picture (PBP) allow for multitasking with ease by displaying content from multiple sources simultaneously.

Moreover, Samsung’s Eye Saver Mode and Flicker Free technology reduce eye strain during extended usage periods, making these monitors eye-friendly. With a sturdy build quality and sleek design, they can seamlessly fit into any professional or home office environment.

In summary, the Samsung LS24C65 series represents a combination of advanced technology and user-centric design, making them an excellent choice for a wide range of users, whether for work or play. Their impressive features ensure that whether you're gaming, designing, or simply browsing, you’re guaranteed a premium viewing experience.