8 故障排除指南

8.1联系三星客服中心前的要求

8.1.1检测产品

致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在,请联系三星客服中心。

使用产品检测功能检查您的产品是否正常工作。

如果屏幕无图像显示,且电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时也是如此,请执行自 诊断测试。

1

2

3

4

关闭 PC 和产品的电源。

拔下本产品的缆线。

打开本产品电源。

如果显示检测信号线消息,表示本产品正常工作。

如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

8.1.2检查分辨率和刷新频率

对于超过支持分辨率的模式 (请参阅“9.3标准信号模式表),非最佳模式消息会短暂显示。

8.1.3 检查以下各项。

安装问题 (PC 模式)

问题

解决方案

 

 

屏幕不断启动和关闭。

检查本产品和 PC 之间是否已正确连接缆线,且

 

连接器已稳固锁定到位。(请参阅“2.2连接并使

 

PC”

 

 

屏幕问题

问题

解决方案

 

 

电源 LED 不亮。屏幕无法开启。

检查是否已正确连接电源线。(请参阅“2.2连接

 

并使用 PC”

 

 

显示检测信号线消息。

检查是否已正确连接本产品的缆线。(请参阅

 

“2.2连接并使用 PC”

 

 

 

检查与产品连接的设备是否通电。

 

 

8 故障排除指南 72

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Samsung LS27E510CS/EN manual 联系三星客服中心前的要求, 1 检测产品, 2 检查分辨率和刷新频率, 3 检查以下各项。

LS27E510CS/EN specifications

The Samsung LS27E510CS/EN is a 27-inch Full HD monitor designed to provide a high-quality viewing experience for both work and entertainment. This display features an elegant, slim design that is ideal for any home or office environment. With its sleek profile and modern aesthetics, the monitor not only enhances functionality but also adds a touch of sophistication to your workspace.

One of the standout features of the LS27E510CS/EN is its Full HD resolution of 1920x1080 pixels. This level of detail ensures that images and text appear crisp and clear, making it perfect for graphic design, gaming, or general productivity tasks. The monitor also utilizes an advanced LED backlight technology, which contributes to brighter whites and deeper blacks, enhancing the overall contrast and color accuracy.

The LS27E510CS/EN is equipped with Samsung's PLS (Plane-to-Line Switching) technology. This innovative screen technology offers wider viewing angles compared to traditional TN panels, meaning that colors remain consistent and images look stunning from various perspectives. Additionally, the monitor boasts a 178-degree viewing angle both horizontally and vertically, ensuring that everyone can enjoy the same quality of display regardless of their position.

For added comfort during long hours of usage, the monitor incorporates Eye Saver Mode, which reduces blue light emissions, as well as a Flicker-Free technology. These features work together to minimize eye strain, allowing users to work for extended periods without discomfort.

In terms of connectivity, the LS27E510CS/EN includes multiple input options, such as HDMI and D-Sub ports. This makes it compatible with a variety of devices, including laptops, gaming consoles, and desktop computers, providing versatility for different user needs.

Moreover, the monitor is designed with eco-friendliness in mind, featuring a low-power consumption rating which helps reduce energy costs and environmental impact. It is also equipped with Samsung's Eco Saving Plus technology, allowing users to choose energy-saving modes without compromising picture quality.

In summary, the Samsung LS27E510CS/EN is a versatile monitor that combines stylish design, impressive visual performance, and features aimed at enhancing user comfort and productivity. Whether for gaming, professional work, or everyday use, this monitor delivers a superior experience while also prioritizing user well-being and environmental sustainability. With its blend of advanced technologies and elegant design, the LS27E510CS/EN is a strong choice for anyone in need of a reliable and high-performing display.