5-2常见故障检查

在要求售后服务前请进行以下检查。如该问题仍然存在,请联系离您最近的三星电子服务中心。

出现空白画面/无法打开本产品电源

 

 

电源线是否连接正确?

检查电源线的连接情况。

 

 

屏幕上是否出现了 “检测信号线" 消息?

检查 PC 与本产品之间的缆线连接。

 

如果在缆线已正确连接的情况下屏幕上出现了这条消息,则请

 

按本产品上的 按钮,以重新检查输入信号。

 

 

屏幕上是否出现了 “非最佳模式”的消息?

在显卡输出信号超过本产品支持的最大分辨率或最高频率时会

 

出现这种情况。

 

在这种情况下,请为产品设置适当的分辨率和频率。

 

 

是否出现空白画面且电源 LED 1 秒的间隔不断闪烁?

当省电功能正在运行时会发生这种情况。

 

单击鼠标或按任意键便可恢复屏幕显示。

 

 

是否采用了 DVI 缆线进行连接?

如果您在 PC 启动后连接 DVI 缆线,或在使用 PC 时断开并重

 

新连接 DVI 缆线,则屏幕可能无图像显示,因为一些显卡无法

 

输出视频信号。

 

在这种情况下,连接 DVI 缆线后重启 PC

 

 

没有出现屏幕调整菜单 (OSD)

 

 

您是否取消了屏幕调整?

检查 <OSD 调整锁定> 功能是否被设置为 “Off”(关)。

 

 

颜色显示不正常/图片黑白显示

 

 

整个屏幕是否只显示同一颜色,就像透过玻璃纸看屏幕一样?

检查计算机的缆线连接。

 

重新将显卡完全插入计算机中。

 

检查 <单色调效果> 是否被设置为 <>

 

 

显卡是否正确配置?

请参考 《用户手册》设置显卡。

 

 

显示区域突然移至边缘或中间。

 

 

是否更换过显卡或驱动程序?

请按 [AUTO] 按钮,运行自动调整功能。

 

 

是否更改了适合本产品的分辨率和频率?

请将显卡的分辨率和频率设置为适当值。

 

请参阅 (标准信号模式表)

 

 

显卡是否正确配置?

请参考 《用户手册》设置显卡。

 

 

图片失焦。

 

 

是否更改了适合本产品的分辨率和频率?

请将显卡的分辨率和频率设置为适当值。

 

请参阅 (标准信号模式表)

 

 

色彩显示模式为 16 位 (16 色)。更换显卡后屏幕色彩发生了变化。

 

 

是否安装了本产品的设备驱动程序?

Windows ME/XP/2000:通过选择 “Control Panel”(控制面

 

板)→ “Display”(显示)→ “Settings”(设置)来重新设

 

置色彩。

 

 

显卡是否正确配置?

根据新的显卡驱动程序重新配置色彩。

 

 

连接显示器时,显示找到未知显示器:即插即用 “ (VESA DDC) 显示器)”。

 

 

是否安装了本产品的设备驱动程序?

根据驱动程序安装相关说明安装设备驱动程序。

 

 

参考显卡的 《用户手册》,检查显卡是否支持所有的即插即用

根据驱动程序安装相关说明安装设备驱动程序。

(VESA DDC) 功能。

 

 

 

5-2

故障排除

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Samsung LS27EFHKUV/EN, LS27EFHKUV/ZA manual 2常见故障检查, 出现空白画面/无法打开本产品电源, 没有出现屏幕调整菜单 Osd。, 连接显示器时,显示找到未知显示器:即插即用 Vesa DDC 显示器)。

LS27EFHKUV/ZA, LS27EFHKUV/EN specifications

Samsung has consistently been a frontrunner in the realm of technology and electronics, and the Samsung LS27EFHKUV/EN is no exception. This monitor belongs to the Samsung Smart Monitor series, uniquely designed to cater to both productivity and entertainment needs. Designed for users who demand versatility and cutting-edge technology, the LS27EFHKUV/EN offers a plethora of features that make it a standout choice in the crowded monitor market.

One of the defining attributes of this model is its impressive 27-inch display. With a resolution of 2560 x 1440 pixels, it delivers stunning clarity and detail, whether you’re working on intricate design projects, streaming movies, or playing high-definition games. The QHD resolution provides a significant upgrade from standard Full HD, offering a more immersive viewing experience.

The LS27EFHKUV/EN is built on an IPS panel, known for its excellent color accuracy and wide viewing angles. Users can expect rich, vibrant colors that remain consistent even when viewed from off-angles. This feature is particularly beneficial for creative professionals who rely on precise color representation in their work.

In terms of design, the monitor features a sleek and modern aesthetic that complements any workspace. It boasts a slim profile with minimal bezels, maximizing screen real estate for a more engaging experience. The ergonomic stand allows for height adjustment, tilt, and swivel options, ensuring that users can find their most comfortable viewing position.

Another key aspect of the LS27EFHKUV/EN is its Smart Hub functionality. This feature enables users to access various streaming services directly from the monitor, eliminating the need for a separate device. Combined with Samsung’s Tizen OS, users can easily navigate through apps and services, making it a versatile option for both entertainment and productivity.

The monitor also supports wireless connectivity, allowing for seamless integration with other smart devices. Features like screen mirroring and Smart View enhance its usability, making it easy to share content from smartphones or tablets directly onto the large screen.

Additionally, the LS27EFHKUV/EN has built-in productivity tools, including a virtual desktop feature, which can be especially useful for remote work. The monitor also includes multiple input ports such as HDMI and USB-C, providing flexibility in connectivity options.

In summary, the Samsung LS27EFHKUV/EN is a sophisticated blend of design, functionality, and technology. With its stunning visuals, smart features, and ergonomic design, it caters to the diverse needs of modern users, making it an ideal choice for both home and office environments. Whether you're a gamer, a professional, or just looking for a reliable display for media consumption, this monitor stands ready to meet your demands with excellence.