Basic Features
Support Menu
MENUm→ Support → ENTERESelf Diagnosis
✎✎Self Diagnosis might take few seconds, this is part of the normal operation of the LED display
■■ Picture Test (Yes / No): Use to check for picture problems.Yes: If the test pattern does not appear or there is noise in the test pattern, select Yes. There may be a problem with the LED display. Contact Samsung’s Call Centre for assistance.
No: If the test pattern is properly displayed, select No. There may be a problem with your external equipment. Please check your connections. If the problem persists, refer to the external device’s user manual.
■■ Sound Test (Yes / No): Use the
Yes: If you can hear sound only from one speaker or not at all during the sound test, select Yes. There may be a problem with the LED display. Contact Samsung’s Call Centre for assistance.
No: If you can hear sound from the speakers, select No. There may be a problem with your external equipment. Please check your connections. If the problem persists, refer to the external device’s user manual.
■■ Signal Information: (digital channels only) An HD channel’s reception quality is either perfect or the channels are unavailable. Adjust your antenna to increase signal strength.
■■ Reset: Restores all settings to factory defaults except network settings.Software Upgrade
Software Upgrade can be performed via a broadcasting signal or downloading the latest firmware from “www.samsung.com,” to a USB memory device.
Current Version the software already installed in the LED display.✎✎Software is represented as “Year/Month/Day_Version”.Software Upgrade
By USB |
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By Channel |
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Alternative Software |
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Standby Mode Upgrade | 2 hours later |
containing the firmware upgrade file,
downloaded from“www.samsung.com,” into the TV. Please be careful not to disconnect the power or remove the USB drive until upgrades are complete. The TV will be turned off and on automatically after completing the firmware upgrade. When software is upgraded, video and audio settings you have made will return to their default settings. We advise you to write down your settings so that you can easily reset them after the upgrade.
■■ By Channel: Upgrade the software using the broadcasting signal.✎✎ If the function is selected during the software transmission period, software will be automatically searched and downloaded.
✎✎ The time required to download the software is determined by the signal status.
■■ Alternative Software: Replace the current software with the alternative.■■ Standby Mode Upgrade (Off / 1 hour later / 2 hours later/00:00 / 02:00 / 12:00 / 14:00): A manual upgrade will be automatically performed at selected time. Since the power of the unit is turned on internally, the screen may be turned on slightly for the LED product. This phenomenon may continue for more than 1 hour until the software upgrade is complete.
Contact Samsung
View this information when your LED display does not work properly or when you want to upgrade the software. You can find information regarding our call centres, and how to download products and software.
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