Solving Common Problems
Before contacting the
They may save your time and expense of an unnecessary call.
Problem | Explanation/Solution |
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The air conditioner does not operate at all
◆Check that the breaker used for the air conditioner is switched on.
Wired Remote Controller
The air conditioner does not operate with the remote controller
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is displayed on the wired remote controller. In this case, turn the air conditioner off and contact your dealer.
Wired Remote Controller
When turning on/off the air conditioner, it is not turned On/Off immediately.
◆In case of using the wired remote controller for a group, the air conditioners connected to the remote controller are turned on/off in order. Thus, it takes some time(up to 32 seconds).
Wireless Remote Controller
The air conditioner does not operate with the remote controller
◆Check that there are no obstacles between you and the remote control sensor.
◆Check the wireless remote controller batteries.
◆Check that you are close enough to the remote control sensor. (7 metres/ yards or less).
Wireless Remote Controller
No beep is heard when you | ◆ Check that you are pointing the remote controller at the remote | |
press | (On/Off) on the | control sensor of the receiver & display unit. |
remote controller | ◆ Replace the remote controller batteries if necessary. | |
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The air conditioner does | ◆ Check that the correct operating mode has been selected. | |
not cool or heat | ◆ The room temperature may be too low or too high. | |
◆Dust may be blocking the air filter guard; refer to page 13 for cleaning instructions.
◆Check that there is no obstacle in front of the outdoor unit.
When heating, the required | ◆ Check that the required temperature has been set correctly. |
room temperature is never | ◆ Increase the fan speed. |
reached and the air |
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conditioner frequently stops |
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