PROBLEM SOLVING

7.19

When the printer detects an error, the control panel indicator lights will indicate error
messages. Find the light pattern below that matches the printer light pattern and follow the
solutions to clear the error.
Troubleshooting Error Messages

Printer Light Patterns

Light status legend

symbol for “light on”
• Check the power cord and the power switch if your printer does not
generate a response.
• Make sure that the printer is powered with the specified AC voltage.

Power off

Error
Manual
Paper
Data
The printer is out of paper in the paper tray. The Paper light blinks until
paper is added.
• Loading paper into the tray will cancel this message and allow you to
continue with the print job.

Paper out

Error
Manual
Paper
Data
symbol for “light blinking”
symbol for “light off”
While printing in the manual feed mode, the printer is out of paper in
the Manual Tray.
• Load the correct paper into the Manual Tray and press the Demo button
on the control panel to print each page.
Error
Manual
Paper
Data

Paper out in the manual feed mode