5-2 Troubleshooting
The display area suddenly moves to an edge or to the center.
Did you change the graphics card or the driver? Please press the [AUTO] button to run the auto adjustment
function.
Did you change the resolution and frequency appropriate to
the product?
Set the resolution and the frequency to the appropriate values
in the graphics card
Refer to the (Standard Signal Mode Table)
Is the graphics card configured correctly? Set up the graphics card referring to the user manual.
The pictures are out-of-focus.
Did you change the resolution and the frequency appropriate
to the product?
Set the resolution and the frequency to the appropriate values
in the graphics card
Refer to the (Standard Signal Mode Table)
The color is displayed in 16 bit (16 colors). The color has been changed after changing the graphics card.
Did you install the device driver for the product? Windows ME/XP/2000 : Set the color again by selecting Con-
trol Panel → Display → Settings.
Is the graphics card configured correctly? Configure the color again in accordance with the new graph-
ics card driver.
When I connect the monitor, the 'Unknown monitor, Plug&Play (VESA DDC) monitor found' message is displayed.
Did you install the device driver for the product? Install the device driver referring to the descriptions about the
driver installation.
Check if all the Plug&Play (VESA DDC) functions are sup-
ported referring to the User Manual of the graphics card.
Install the device driver referring to the descriptions about the
driver installation.
A “beep, beep” sound is heard when booting the computer.
If the beep sound is generated 3 or more times when booting up the computer, please request service for the computer.
Problems related to Audio
No sound Ensure that the audio cable is firmly connected to both the
audio-in port on your monitor and the audio-out port on your
sound card.
Check the volume level.
Sound level is too low. Check the volume level.
If the volume is still too low after turning the control to its max-
imum, check the volume control on the computer sound card
or software program.