Samsung NV6312EGSBB/EE manual Warranty & service, Troubleshooting, Error and Safety Codes

Models: NV6312EGSWQ/EE NV6312EGSBB/EE NV6312DGSSR/EE

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warranty & service

TROUBLESHOOTING

PROBLEM

SOLUTION

 

 

What should I do if the oven

The oven may not be switched on. Switch the oven on.

doesn’t heat up?

The clock may not be set. Set the clock (see section

 

“Time Setting”).

 

Check to see if the required settings have been applied.

 

A household fuse may have blown or a circuit breaker

 

may have tripped. Replace the fuses or reset the circuit.

 

If this happens repeatedly, call an authorised electrician.

What should I do if, even

There may be problems with the internal electrical

though the oven function and

connections. Call your local service centre.

temperature have been set, the

 

 

oven does not heat up?

 

 

 

 

 

 

What should I do if an error

There is a fault in the internal electrical circuit connection.

code appears and the oven

Call your local service centre.

does not heat up?

 

 

 

 

 

 

What should I do if the time

There was a power failure. Set the clock (see section

display is blinking?

“Time Setting”).

 

 

 

 

 

What should I do if the oven

The oven light is faulty. Replace the oven light bulb (see

light doesn’t illuminate?

section “Bulb Exchange”).

 

 

 

 

What should I do if the oven’s

Following use, the oven’s fan runs until the oven has

fan is running without having

cooled down. Call your local service centre if the fan

been set?

 

continues to run after the oven has cooled down.

 

 

 

ERROR AND SAFETY CODES

 

 

 

 

 

CODE

PROBLEM

 

SOLUTION

 

 

 

 

An error of the oven may cause low

Call local SAMSUNG service centre.

 

performance and problems in safety.

 

 

Stop using the oven immediately.

 

 

 

 

 

 

SAFETY SHUTOFF

 

Turn oven off and remove food.

 

Oven has continued operating at set

Allow oven to cool before using again.

 

temperature for prolonged time.

 

 

 

 

 

If you did not select an appropriate

Select the correct temperature for the

 

temperature for the mode.

mode.

 

 

 

 

1) * refers to all numbers or characters.

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Samsung NV6312EGSBB/EE, NV6312DGSSR/EE, NV6312EGSWQ/EE manual Warranty & service, Troubleshooting, Error and Safety Codes