SERVICE

Before calling for assistance or service, please check the section “Troubleshooting”.

If you still need help, follow the instructions below.

Is it a technical fault?

If so, please contact your customer service centre.

Always prepare in advance for the discussion. This will ease the process of diagnosing the problem and also make it easier to decide if a customer service visit is necessary.

Please take note of the following information.

•What form does the problem take?

•Under what circumstances does the problem occur?

When calling, please know the model and serial number of your appliance. This information is provided on the rating plate as follows:

•Model description

•S/N code (15 digits)

We recommend that you record the information here for easy reference.

Model:

Serial number:

When do you incur costs even during the warranty period?

•If you could have remedied the problem yourself by applying one of the solutions provided in the section “Troubleshooting”.

•If the customer service technician has to make several service calls because he was not provided with all of the relevant information before his visit and as a result, for example, has to make additional trips for parts. Preparing for your phone call as described above will save you the cost of these trips.

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Samsung NZ64H57479K/WT, NZ64H57477K/WT manual Service, Is it a technical fault?
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NZ64H57479K/WT, NZ64H57477K/WT specifications

The Samsung NZ64H57477K/WT and NZ64H57479K/WT are advanced induction cooktops that combine innovative technology with sleek design, perfect for modern kitchens. These cooktops are part of Samsung's commitment to providing high-quality kitchen appliances that enhance cooking experiences.

One of the standout features of these models is their induction cooking technology. This technology allows for rapid heating by directly transferring energy to the cookware, making cooking faster and more efficient. Induction cooktops heat only the cookware itself, which means that the surrounding area remains cool to the touch, enhancing safety in the kitchen.

The NZ64H57477K/WT and NZ64H57479K/WT both feature a versatile cooking surface with multiple zones that can accommodate various pot sizes. This flexibility ensures that home chefs can manage multiple dishes simultaneously without any hassle. The cooktops also come with a slide touch control panel, allowing users to adjust heat levels with ease and precision.

Additionally, these models are equipped with smart technology that includes features such as child lock and timer functions, providing peace of mind and convenience. The child lock feature ensures that little hands cannot accidentally turn the cooktop on, while the timer function allows users to set cooking times for specific dishes, freeing them up to focus on other tasks.

Another remarkable characteristic is the built-in Wi-Fi connectivity in some models, enabling users to control and monitor cooking processes remotely through a smartphone app. This connectivity feature allows home chefs to start or stop cooking from anywhere in the house, making it incredibly convenient for busy households.

Both the NZ64H57477K/WT and NZ64H57479K/WT also emphasize easy cleaning, with smooth glass surfaces that resist spills and splatters. The induction cooktops can be wiped clean with minimal effort, allowing for a tidy kitchen environment.

Overall, the Samsung NZ64H57477K/WT and NZ64H57479K/WT are perfect additions to any modern kitchen, combining cutting-edge cooking technology, user-friendly features, and a stylish aesthetic. These cooktops are designed to make cooking enjoyable, efficient, and safe, catering to the needs of today’s home chefs.
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