warranty and service
faqs aNd TroubleshooTINg
A fault may result from a minor error that you can correct yourself with the help of the following instructions. Do not attempt any further repairs if the following instructions do not help in each specific case.
Repairs to the appliance are to be performed only by a
WARNING qualified service technician. Improperly effected repairs may result in considerable risk to the user. If your appliance needs repair, please contact your customer service centre.
What should I do if the cooking zones are not functioning?Check for the following possibilities:
•The fuse in the house wiring (fuse box) is intact. If the fuses trip a number of times, call an authorised electrician.
•The appliance is properly switched on.
•The control indicators in the control panel are illuminated.
•The cooking zone is switched on.
•The cooking zones are set at the desired heat settings.
What should I do if the cooking zones will not switch on?Check for the following possibilities:
•A period of more than 1 minute has elapsed between when the On/Off button was actuated and the desired cooking zone switches on (see the section “Switching the appliance on”).
•The control panel is partially covered by a damp cloth or liquid.
What should I do if the display except for 
the residual warmth indicator suddenly disappears?
This could be a result of one of two possibilities:
•The On/Off sensor was accidentally actuated.
•The control panel is partially covered by a damp cloth or liquid.
38_ warranty and service