Troubleshooting

PROBLEM

SOLUTION

 

 

The Refrigerator does

• Check that the power plug is properly connected.

not work at

• Is the temperature control on the display panel set to the correct

all or it does not chill

temperature?

sufficiently.

Try setting it to a lower temperature.

 

• Is the Refrigerator in direct sunlight or located near a heat source?

 

• Is the back of the Refrigerator too close to the wall and therefore keeping

 

air from circulating?

 

 

The food in the

• Is the temperature control on the display set to the correct temperature?

Refrigerator is frozen.

Try setting it to a warmer temperature.

 

• Is the temperature in the room too low?

 

• Did you store the food with high water content in the coldest part of the

 

Refrigerator? Try moving those items into the body of the Refrigerator

 

instead of keeping them in the Cool Select Pantry™.

 

 

You hear unusual noise

• Check that the Refrigerator is level and stable.

or sounds.

• Is the back of the Refrigerator too close to the wall and therefore keeping

 

air from circulating?

 

• Was anything dropped behind or under the Refrigerator?

 

• A “ticking” sound is heard from inside the Refrigerator. It is normal and

 

occurs because various accessories are contracting or expanding

 

according to the temperature of the Refrigerator interior.

 

 

The front corners and

• Some heat is normal as anti-condensators are installed in the vertical

vertical hinged section

hinged section of the Refrigerator to prevent condensation.

of the appliance are

• Is the Refrigerator door ajar? Condensation can occur when you leave

hot and condensation

the door open for a long time.

is occurring.

 

 

 

Ice-maker is not

• Did you wait for 12 hours after installation of the water supply line before

producing ice.

making ice?

 

• Is the water line connected and the shut-off valve opened?

 

• Did you manually stop the ice making function?

 

• Is the Freezer temperature too warm? Try setting the Freezer temperature

 

lower.

 

 

You can hear water

• This is normal. The bubbling comes from the Refrigerator coolant liquid

bubbling in the

circulating through the Refrigerator.

Refrigerator.

 

 

 

There is a bad smell in

• Check for spoiled food.

the Refrigerator.

• Foods with strong odors(for example, fi sh) should be tightly covered.

 

• Clean out your Freezer periodically and throw away any spoiled or

 

suspicious food.

 

 

Frost forms on the

• Is the air vent blocked? Remove any obstructions so air can circulate

walls of the Freezer.

freely.

 

• Allow suffi cient space between the foods stored for effi cient air

 

circulation.

 

• Is the Freezer drawer closed properly?

 

 

Water dispenser is not

• Is the water line connected and the shut-off valve opened?

functioning.

• Has the water supply line tubing been crushed or kinked?

 

Make sure the tubing is free and clear of any obstruction.

 

• Is the water tank frozen because the Refrigerator temperature is too low?

 

Try selecting a warmer setting on the main display panel.

 

 

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Samsung RFG23UEPN1/SML manual Troubleshooting