Troubleshooting

PROBLEM

SOLUTION

 

 

 

The refrigerator

Check that the power plug is properly connected.

does not work at

Is the temperature control on the display panel set to the correct

all or it does not

 

temperature?

chill sufficiently.

 

Try setting it to a lower temperature.

 

Is the refrigerator in direct sunlight or located too near a heat source?

 

Is the back of the refrigerator too close to the wall and therefore keeping air

 

 

from circulating?

 

 

 

The food in the

Is the temperature control on the display panel set to the correct

fridge is frozen.

 

temperature?

 

 

Try setting it to a warmer temperature.

 

Is the temperature in the room very low?

 

Did you store the food with a high water content in the coldest part of the

 

 

fridge?

 

 

 

You hear unusual

Check that the refrigerator is level and stable.

noise or sounds.

Is the back of the refrigerator too close to the wall and therefore keeping air

 

 

from circulating?

 

Was anything dropped behind or under the refrigerator?

 

If you hear a “ticking” sound from inside the refrigerator, this is normal.

 

 

It occurs because various parts contract or expand in response to

 

 

temperature changes in the refrigerator interior.

 

 

 

The front corners

Some heat is normal as anti-condensators are installed in the front corners

of the appliance

 

of the refrigerator to prevent condensation.

are hot and

Is the refrigerator door ajar?

condensation is

 

Condensation can occur when you leave the door open for a long time.

occurring.

Water condensation in a drawer may occur if the drawer contains

 

 

vegetables.

 

 

The condensation will dissipate naturally as time passes.

 

 

 

Ice is not

Did you wait for 12 hours after installation of the water supply line before

dispensing.

 

making ice?

 

Is the water line connected and the shut-off valve open?

 

Did you manually stop the ice making function?

 

 

Make sure Ice is set to Cubed or Crushed.

 

Are there any ice clumps in the ice maker bucket? Remove them.

 

Is the freezer temperature too warm? Try setting the freezer temperature

 

 

lower.

 

 

 

You can hear water

This is normal.

bubbling in the

 

The bubbling comes from the refrigerant coolant liquid circulating through

refrigerator.

 

the refrigerator.

 

 

 

There is a bad

Has a food item spoiled?

smell in the

Make sure that strong smelling food (for example, fish) is wrapped so that it

refrigerator.

 

is airtight.

 

Clean out your freezer periodically and throw away any spoiled or suspect

 

 

food.

 

 

 

 

 

English - 45

troubleshooting

DA68-03015F-09.indb 45

2016. 10. 5.

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Samsung RH57H90607F/EG, RH57H90607F/WS manual Troubleshooting