Troubleshooting

PROBLEMSOLUTION

 

 

The refrigerator does not

• Check that the power plug is properly connected.

work at all or it does not chill

• Is the temperature control on the display panel set to the correct temperature?

sufficiently

Try setting it to a lower temperature.

 

• Is the refrigerator in direct sunlight or located near a heat source?

 

• Is the back of the refrigerator too close to the wall?

 

 

The food in the refrigerator is

• Is the temperature control on the display panel set to the correct temperature?

frozen

Try setting it to a warmer temperature.

 

• Is the temperature in the room too low?

 

• Did you store food with a high water content in the coldest part of the refrigerator?

 

 

You hear unusual noise or

• Check that the floor is leveled and stable.

sounds

• Is the back of the refrigerator too close to the wall?

 

• Was anything dropped behind or under the refrigerator?

 

• A “ticking” sound may be heard from inside the refrigerator, this is normal. This occurs

 

because various accessories are contracted or expanded.

 

 

The front corners and sides of

Anti-condensators are installed in the front corners of the refrigerator to prevent

the cabinet are hot;

condensation.

condensation occurs.

• Condensation can occur when you leave the door open for a long time.

 

 

Ice is not dispensed

• Did you stop the ice making function?

 

• Is there any ice in the ice storage unit?

 

• Is the water line connected and the shut-off valve open?

 

• Is the freezer temperature too warm? (Set the temperature lower)

 

• Did you wait for 12 hours after installation of the water supply line before making ice?

 

 

You can hear water bubbling in

• The bubbling comes from the refrigerant circulating in the refrigerator and is normal.

the refrigerator

 

 

 

There is a bad smell in the

• Wrap strong smelling food so that it is airtight.

refrigerator

Throw away any rotten food.

 

 

Frost forms on the walls of the

• Is the air vent blocked?

freezer

• Allow sufficient space between the foods stored for efficient air circulation.

 

• Is the door closed properly?

 

 

No water is supplied

• Is the water line connected and the shut-off valve open?

 

• Is the water supply line crushed?

 

• Is the water tank frozen because the refrigerator temperature is too low? Select a warmer

 

setting on the display panel.