BEFORE YOU CALL FOR SERVICE...

Problem

Possible Causes

What To Do

 

 

 

 

The refrigerator does not

• Disconnected power plug

• Check that the power plug is properly con-

work sufficiently or at all

 

nected.

• Is the temperature control on the display

• Try setting it to a lower temperature.

 

 

 

 

panel set to the correct temperature?

 

 

 

• Is the refrigerator in direct sunlight or locat-

• Move the refrigerator to the proper location.

 

 

ed near a heat source?

 

 

 

• Is the back of the refrigerator too close to the

 

 

 

wall?

 

The food in the refrigera-

• Is the temperature control on the display

• Try setting it to a warmer temperature.

panel set to the correct temperature?

 

tor is frozen

 

 

 

• Is the temperature in the room too low?

 

 

 

 

 

 

• Did you store the food with a high water

 

 

 

content in the coldest part of the refrigerator.

 

Unusual noises or sounds

 

 

• Check that the floor is levelled and stable.

 

• Is the back of the refrigerator too near to the

• Move the refrigerator to the proper location.

are heard

wall?

 

 

 

• Was anything dropped behind or under the

• Remove the foreign thing.

 

 

refrigerator?

 

 

 

• A “ticking” sound may be heard from inside

 

 

 

the refrigerator. This is normal and occurs

 

 

 

because various accessories contract or

 

 

 

expand.

 

The front corners and sides of the cabinet are hot; condensation occurs

HOT-PIPE is installed in the front corners of

• Normal state

refrigerator. That makes refrigerator’s tem-

 

perature low quickly and save the power

 

consumption.

 

• Condensation can occur when you leave the

• Normal state

door open for a long time.

 

Ice is not dispensed

• Did you stop the ice making function?

• See the control panel.

 

• Is there any ice in the storage unit?

• See the ice container.

 

 

• Is the water pipe connected and the shut-off

• See the valve.

 

 

valve open?

 

 

 

• Is the freezer temperature too warm?

• Set the temperature lower.

 

• Did you wait for 12 hours after installation

 

 

 

of the water supply line before making ice?

 

 

You can hear water bub-

• The bubbling comes from the refrigerant cir-

• Normal state

bling in the refrigerator

culating in the refrigerator and is normal.

 

 

There is a bad smell in the

• Wrap strong smelling food so that it is air-

 

 

refrigerator

tight. Throw away any rotten food.

 

 

Frost forms on the wall of

• Allow sufficient space between stored food

for efficient air circulation.

the freezer

• Is the air vent blocked?

 

 

• Is the door closed properly?

No water is supplied

• Is the water pipe connected and the shut-off

valve open?

 

 

• Is the water supply pipe crushed?

 

• Is the water tank frozen because the refriger-

 

ator temperature is too low? Select a warmer

 

setting on the display panel.

 

 

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Samsung RSE8KPAS1/BUL, RSE8KPPS2/XEK, RSE8KPCW1/BUL, RSE8KPPS1/BUL manual Before YOU Call for Service

RSE8KPAS1/BUL, RSE8KPCW1/BUL, RSE8KPPS2/XEK, RSE8KPPS1/BUL specifications

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