BEFORE CALLING SERVICE

When the Refrigerator / Freezer is not operating or the food

does not cool sufficiently.

-Is the plug properly connected?

-Is the power fuse blown?

-Are the temperature controls set properly (not set to "COLD")?

-Is the appliance exposed to direct sunlight or installed near a heater?

-Does the appliance have enough clearance from the wall in all directions?

When food freezes in the refrigerator:

-Are the temperature controls set properly (not set to "COLDER")?

-If the food is juicy or very moist, is the temperature control set to "COLDER"?

-Is the ambient temperature too low?

When there is noise from the unit:

-Is the refrigerator installed on a flat, stable surface?

-Is the appliance positioned too close to a wall?

-Are there any objects behind or under the refrigerator?

-Is the sound coming from the compressor?

When the rear or side panel of the refrigerator is hot:

-Is there sufficient ventilation around the refrigerator?

-Is the ambient temperature high?

-Has dew formed on the outside of the appliance because of high humidity?

Sides of a refrigerator may get hot. This is not a malfunction.

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