BEFORE CALLING SERVICE
when the Refrigerator / Freezer is not operating or the food does not freeze suffciently:
-Is the plug properly connected?
-Is the power fuse blown?
-Are the temperature controls set properly (not set to “COLD”)?
-Is the appliance exposed to direct sunlight or installed near a heater?
-Does the appliance have enough clearance from the wall in all directions?
when you hear a sound like water flowing:
-This sound is generated by movement of the refrigerant and is not a malfunction.
When food freezes in the refrigerator:
-Are the temperature controls set properly (not set to “COLDER”)?
-If the food is juicy or very moist, is the tem perature control set to “COLDER”)?
-Is the ambient temperature too low?
When you notice a foul odor inside the appliance:
-Do you have spoiled food in the refrigerator?
-Is all food stored in sealed containers?
-Has fluid collected in the bot tom of the vegetable bin?
-Are the freezer evaporation slots clogged?
-Has the evaporation tray at the back of the appliance become foul?
When there is noise from the
unit:
- Is the refrigerator installed on a flat, stable surface?
- Is the appliance positioned too close to a wall?
-Are there any objects behind or under the refrigerator?
-Is the sound coming from the compressor?
When frost develops inside the freezer:
-Does the door seal tightly?
-Are the evaporation slots clogged?
-Is there enough room for effi cient air circu lation?
When the rear or side panel of the refrigerator is hot:
-Is a radiation (air ventilator/cooler) pipe installed?
-Is the ambient temperature high?
-How dew formed on the out side of the appliance because of high humidity?
When dow develops on the vegetable compartment:
-Does the door seal tightly?
-Have you left the door open for a long time?
-Is liquid stored without a cover?
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