Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem

 

Explanation/Solution

 

 

The air conditioner does not

Check that the breaker used for the air conditioner is switched on.

operate at all

Check that the 5 Way indicator on the indoor unit is on;

 

if necessary press the

(On/Off) button on the remote control.

Check whether the TIMER indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see pages 16 and 17 for further details)

The air conditioner does not

Check that there are no obstacles between you and the indoor unit.

operate with the remote control

Check the remote control batteries.

 

Check that you are close enough to the indoor unit (seven metres/

 

yards or less).

No beep is heard when you press

Check that you are pointing the remote control at the remote control

the

(On/Off) on the remote

sensor in the right of the indoor unit.

control

 

Replace the remote control batteries if necessary.

 

 

The air conditioner does not cool

Check that the correct operating mode has been selected (AUTO,

 

 

COOL).

The room temperature may be too low.

Dust may be blocking the air filter guard; refer to page 20 for cleaning instructions.

Check that there is no obstacle in front of the outdoor unit.

The fan speed does not change Check that the operating mode is set to COOL or FAN ; in the

when you press the FAN button AUTO mode, the fan speed changes automatically and in the DRY mode, it is set to AUTO.

The air flow direction does not Check that the air conditioner has been switched on; if necessary,

change when you press thepress the (On/Off) button on the remote control. SWING button

The timer is not correctly triggered Check that the timer has been programmed correctly; see pages 16 and 17.

Odours are permeated in the room Air the room. during air conditioning

ENGLISH

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Samsung SC12ZA9, SC09ZA8 manual Solving Common Problems, Cool

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