troubleshooting
If you have trouble operating the camera, check the following guides for the possible problem.
•Nothing appears on the screen.
-Check the power connection and video signal line connection.
-Check the brightness level of DC Auto Iris volume of the camera.
•The video image is not clear.
-Check if the camera glass has dust on the surface. Clean the camera glass with a clean cloth or brush.
-Make sure that the screen is not exposed directly to a bright light. Adjust the position of the camera if necessary.
-Check if protective film of camera glass is removed.
•The screen is dark
-Adjust the brightness feature of the monitor.
-Check the brightness level of DC Auto Iris volume of the camera.
•The screen does not properly display when IR LEDs work.
-Check if the camera glass has dust.
-Clean the camera glass with a clean cloth or brush.
If you cannot solve the problem with above guidelines, please contact an authorized technician.
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