Solving Common Problems

ENGLISH

Before contacting the after-sales service, perform the following simple checks.

They may save you the time and expense of an unnecessary call.

Problem

Explanation/Solution

 

 

The air conditioner does not operate at all

◆Check that the breaker used for the air conditioner is switched on.

◆Check that the operation indicator on the indoor unit is on;

if necessary press the (On/Off) button on the remote control.

◆Check whether the TIMER indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see pages 18 and 19 for further details)

The air conditioner does not operate with the remote control

◆Check that there are no obstacles between you and the indoor unit.

◆Check the remote control batteries.

◆Check that you are close enough to the indoor unit (seven meters/yards or less).

No beep is heard when you press

◆ Check that you are pointing the remote control at the remote control

the

(On/Off) on the remote

sensor in the right of the indoor unit.

control

 

◆ Replace the remote control batteries if necessary.

The air conditioner does not cool or heat

◆Check that the correct operating mode has been selected (AUTO, COOL, HEAT).

◆The room temperature may be too low or too high.

◆Dust may be blocking the air filter guard; refer to page 24 for cleaning instructions.

◆Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops

◆Check that the required temperature has been set correctly.

◆Increase the fan speed.

◆If the air flow is directed upwards, use the remote control to direct it downwards.

The fan speed does not change

◆ Check that the operating mode is set to COOL, HEAT or FAN ; in the

when you press the

button

AUTO mode, the fan speed changes automatically and in the

 

 

DRY mode, it is set to AUTO.

The air flow direction does

 

◆ Check that the air conditioner has been switched on; if necessary,

not change when you press the

press the

(On/Off) button on the remote control.

button

 

 

 

The timer is not correctly triggered

◆ Check that the timer has been programmed correctly; see pages 18

 

 

and 19.

 

Odour is permeated in the room

◆ Air the room.

 

during air conditioning

 

 

 

E-23