Installation and maintenance

Air conditioners are technically complex products that require regular maintenance. Failure to heed to these requirements and Operation Recommendations could result in reduction of product life span as well as breakdowns of expensive parts.

INSTALLATION

It is recommended to perform installation works by organizations with certified state licenses and Samsung certificate. Contacts for certified organizations you can receive in “Samsung Contact Center” by phones, mentioned in Warranty card and also at web site http://air.samsung.ru/stores/installation/.

Service will not be available for the outdoor unit where our servicemen can not access and the cost of moving the outdoor unit to the service area will be borne by the customer.

MAINTENANCE

Service works means elimination of defects, caused by Manufacturer. Service works are performed by authorized Samsung service centers; you can find contacts in list, supplied with Aircon or at web site http://air.samsung.ru/stores/service/.

Preventive maintenance means periodically carried out cleaning, testing, tuning of Aircon, necessary for it’s normal work. It is recommended to execute Preventive maintenance by organization with certified state licenses and Samsung certificate. You can find contacts in list, supplied with Aircon or at web site http://air.samsung.ru/stores/.

Recommendations for Preventive maintenance:

At least once a year engage a certified specialist to carry out maintenance works, preferably during dry and warm periods.

Maintenance works shall include:

-Cleaning heat exchanger of indoor and outdoor unit

-Cleaning drainage system

-Checking the pressure level (refrigerant quantity)

-Checking the operation modes of the system

-Top-up of refrigerant, if necessary (usually once per 2 years)

Please refer to page “Cleaning your Air conditioner”.

If the installation and/or maintenance works are implemented by uncertified organizations or by service centers not authorized by manufacturer, the manufacturer cannot guarantee initial quality of the

air conditioner and Customer will loose 2 years free of charge service.

Every Installation and Preventive maintenance works shall be paid for by the air conditioner owner, since the product warranty does not cover any of these works.

Aforementioned expenses on proper installation and maintenance works will be compensated by the long and reliable air conditioner operations.

TEMPERATURE LIMITATIONS

It is forbidden to use air conditioner at below 0°C (outdoor temperature) because it may cause breakdowns of expensive parts.