Samsung CG-A300FZKRNEE, CG-A300FZWRNEE, SM-A300FZBUATO, SM-A300FZBUNEE, SM-A300FZDDATO, SM-A300FZDDAUT, SM-A300FZDDSEE, SM-A300FZDUATO, SM-A300FZDUAUT, SM-A300FZDUCOS, SM-A300FZDUCYV, SM-A300FZDUDBT, SM-A300FZDUETL, SM-A300FZDUEUR, SM-A300FZDUFTM, SM-A300FZDUITV, SM-A300FZDULUX, SM-A300FZDUMEO, SM-A300FZDUNEE, SM-A300FZDUORX, SM-A300FZDUPHE, SM-A300FZDUPHN, SM-A300FZDUPRT, SM-A300FZDUSEB, SM-A300FZDUTIM, SM-A300FZDUTMH, SM-A300FZDUVD2, SM-A300FZDUVIA, SM-A300FZDUWIN, SM-A300FZDUXEH, SM-A300FZDUXEO, SM-A300FZIUNEE, SM-A300FZKANEE, SM-A300FZKDATO, SM-A300FZKDAUT, SM-A300FZKDETL, SM-A300FZKDROM, SM-A300FZKDSEE, SM-A300FZKDXEO, SM-A300FZKUATO, SM-A300FZKUAUT, SM-A300FZKUBOG, SM-A300FZKUCOS, SM-A300FZKUCYV, SM-A300FZKUDBT, SM-A300FZKUDDE, SM-A300FZKUDPL, SM-A300FZKUDRE, SM-A300FZKUETL, SM-A300FZKUEUR, SM-A300FZKUFTM, SM-A300FZKUHTS, SM-A300FZKUHUI, SM-A300FZKUIDE, SM-A300FZKUITV, SM-A300FZKULUX, SM-A300FZKUMEO, SM-A300FZKUMOB, SM-A300FZKUNEE, SM-A300FZKUO2C, SM-A300FZKUOMN, SM-A300FZKUOPT, SM-A300FZKUORS, SM-A300FZKUORX, SM-A300FZKUPAN, SM-A300FZKUPHE, SM-A300FZKUPHN, SM-A300FZKUPLS, SM-A300FZKUPRT, SM-A300FZKUSEB, SM-A300FZKUSFR, SM-A300FZKUSWC, SM-A300FZKUTCL, SM-A300FZKUTEN, SM-A300FZKUTIM, SM-A300FZKUTMH, SM-A300FZKUTMZ, SM-A300FZKUTPH, SM-A300FZKUTTR, SM-A300FZKUUPC, SM-A300FZKUVD2, SM-A300FZKUVDH, SM-A300FZKUVDS, SM-A300FZKUVGR, SM-A300FZKUVIA, SM-A300FZKUWIN, SM-A300FZKUXEF, SM-A300FZKUXEH, SM-A300FZKUXEO, SM-A300FZSDAUT, SM-A300FZSUATO, SM-A300FZSUAUT, SM-A300FZSUBGL, SM-A300FZSUCOS, SM-A300FZSUDBT, SM-A300FZSUETL, SM-A300FZSUEUR, SM-A300FZSUIDE, SM-A300FZSUITV, SM-A300FZSULUX, SM-A300FZSUNEE, SM-A300FZSUO2C, SM-A300FZSUORX, SM-A300FZSUPHE, SM-A300FZSUSEB, SM-A300FZSUSWC, SM-A300FZSUTEN, SM-A300FZSUTIM, SM-A300FZSUTMS, SM-A300FZSUVDC, SM-A300FZSUXEF, SM-A300FZSUXEH, SM-A300FZSUXEO, SM-A300FZWANEE, SM-A300FZWDAUT, SM-A300FZWDETL, SM-A300FZWDROM, SM-A300FZWDSEE, SM-A300FZWUATO, SM-A300FZWUAUT, SM-A300FZWUBOG, SM-A300FZWUCOS, SM-A300FZWUCYV, SM-A300FZWUDBT, SM-A300FZWUDDE, SM-A300FZWUDPL, SM-A300FZWUETL, SM-A300FZWUEUR, SM-A300FZWUFTM, SM-A300FZWUHTS, SM-A300FZWUHUI, SM-A300FZWUIDE, SM-A300FZWUITV, SM-A300FZWULUX, SM-A300FZWUMEO, SM-A300FZWUMOB, SM-A300FZWUNEE, SM-A300FZWUO2C, SM-A300FZWUOMN, SM-A300FZWUOPT, SM-A300FZWUORS, SM-A300FZWUORX, SM-A300FZWUPAN, SM-A300FZWUPHE, SM-A300FZWUPHN, SM-A300FZWUPLS, SM-A300FZWUPRT, SM-A300FZWUSEB, SM-A300FZWUSEE, SM-A300FZWUSFR, SM-A300FZWUSWC, SM-A300FZWUTCL, SM-A300FZWUTEN, SM-A300FZWUTIM, SM-A300FZWUTMH, SM-A300FZWUTMZ, SM-A300FZWUTPH, SM-A300FZWUTTR, SM-A300FZWUUPC, SM-A300FZWUVD2, SM-A300FZWUVDH, SM-A300FZWUVDS, SM-A300FZWUVGR, SM-A300FZWUVIA, SM-A300FZWUWIN, SM-A300FZWUXEF, SM-A300FZWUXEH, SM-A300FZWUXEO, SM2A300FZDUETL, SM2A300FZDUORX, SM2A300FZDUTMH, SM2A300FZDUXEH, SM2A300FZKDETL, SM2A300FZKUDDE, SM2A300FZKUETL, SM2A300FZKUO2C, SM2A300FZKUORS, SM2A300FZKUORX, SM2A300FZKUPAN, SM2A300FZKUTMH, SM2A300FZKUTMZ, SM2A300FZKUVDH, SM2A300FZKUXEH, SM2A300FZSUETL, SM2A300FZSUO2C, SM2A300FZSUORX, SM2A300FZSUTMS, SM2A300FZSUVDC, SM2A300FZSUXEH, SM2A300FZWDETL, SM2A300FZWUDDE, SM2A300FZWUETL, SM2A300FZWUO2C, SM2A300FZWUORS, SM2A300FZWUORX, SM2A300FZWUPAN, SM2A300FZWUTMH, SM2A300FZWUTMZ, SM2A300FZWUVDH, SM2A300FZWUXEH Viewing help information, Help, Help, Settings

Basics

Viewing help information

To view help information to learn how to use the device and apps, open the Apps screen and tap Settings →Help.

To view help information for an app while you are using the app, tap →Help.

Some apps may not include help information.

Contents

Page Table of Contents Contacts Messages & email Camera Gallery Safety assistance Settings Troubleshooting Read me first Instructional icons Getting started Package contents Device layout Buttons Using the SIM or USIM card and battery Installing the SIM or USIM card Page Removing the SIM or USIM card Charging the battery Reducing the battery consumption Using a memory card Installing a memory card Removing the memory card Formatting the memory card Turning the device on and off Locking and unlocking the screen Basics Using the touch screen Tapping Tapping and holding Dragging Double-tapping Flicking Spreading and pinching Home screen layout Home screen Home screen options Flipboard Briefing Apps screen Indicator icons Notifications and quick setting panels Using the notifications panel Rearranging quick setting buttons Using the quick setting panel Opening apps Closing an app Installing or uninstalling apps Galaxy Apps Installing apps Play Store Managing apps Uninstalling or disabling apps Enabling apps Entering text Keyboard layout Changing the input language Changing the keyboard layout Using additional keyboard functions Copying and pasting Screen capture My Files Power saving feature Power saving mode Ultra power saving mode Viewing help information Network connectivity Mobile data Wi-Fi Tethering and Mobile hotspot About tethering and mobile hotspots Using the mobile hotspot Using USB tethering Using Bluetooth tethering Motions & usability features Motions and gestures Smart alert Mute Placing palm on screen Turning device over Palm swipe to capture Personalising Managing the Home and Apps screens Managing the Home screen Adding items Moving and removing an item Managing the Apps screen Changing the sorting method Hiding apps Moving items Creating folders Setting wallpaper and ringtones Setting wallpaper Changing ringtones Changing the screen lock method Pattern PIN Password Private mode About private mode Hiding content Viewing hidden content Easy mode Managing shortcuts Transferring data from your previous device Using backup accounts Using Samsung Smart Switch Using Smart Switch Mobile Using Smart Switch with computers Setting up accounts Adding accounts Removing accounts Phone Making calls Making calls from call logs or contacts list Making an international call Receiving calls Answering a call Rejecting a call Missed calls Options during calls During a voice call During a video call Contacts Adding contacts Moving contacts from other devices Creating contacts manually Importing and exporting contacts Searching for contacts Adding shortcuts for contacts to the Home screen Messages & email Messages Sending messages Viewing incoming messages Email Setting up email accounts Sending emails Reading emails Camera Basic shooting Taking photos or recording videos Launching Camera on the locked screen Shooting modes Auto Beauty face Panorama Selfie Wide selfie Rear-camselfie Continuous shot HDR (Rich tone) Night Animated GIF Sound & shot Camera settings Tap to take pics Video size Recording mode Location tags Storage location Gallery Viewing content on the device Viewing content stored on other devices Accessing content on a nearby device Safety assistance Emergency mode About emergency mode Activating emergency mode Deactivating emergency mode Help message About help message Adding primary contacts Setting help messages Sending help messages Useful apps and features S Finder Searching for content S Planner Creating events or tasks Syncing events and tasks with your accounts S Voice About S Voice Setting the language Using S Voice Waking up S Voice in standby mode Internet Music Playing music Playing music stored on other devices Accessing music on a nearby device Video Playing videos Playing videos stored on other devices Accessing a video on a nearby device Clock Alarm Setting alarms Stopping alarms Deleting alarms World clock Creating clocks Deleting clocks Stopwatch Timer Calculator Memo Composing memos Searching for memos Voice Recorder Recording voice memos Playing voice memos Dropbox Flipboard Radio Listening to the FM radio Scanning radio stations Google apps Chrome Gmail Google+ Maps Play Books Play Newsstand Play Games Drive YouTube Bluetooth About Bluetooth Pairing with other Bluetooth devices Sending and receiving data Sending an image Receiving an image Unpairing Bluetooth devices Wi-FiDirect About Wi-FiDirect Connecting to other devices Ending the device connection NFC About NFC Using the NFC feature Making a purchase with the NFC feature Sending data S Beam Quick Connect About Quick connect Sharing content Screen Mirroring About Screen Mirroring Viewing content on a TV Mobile printing Adding printer plug-ins Connecting to a printer Printing content Device & data manager Upgrading the device Upgrading over the air Upgrading with Samsung Kies Transferring files between the device and a computer Connecting as a media device Connecting with Samsung Kies Backing up and restoring data Using a Google account Using a Samsung account Performing a data reset Settings About Settings QUICK SETTINGS Connections Wi-Fi Bluetooth Tethering and Mobile hotspot Flight mode Data usage Location NFC and sharing NFC Nearby devices Printing More networks Default messaging app Mobile networks VPN Device Sounds and notifications Display and wallpaper Lock screen Themes Notification panel Motions and gestures Personalisation Accounts Cloud Backup and reset Easy mode Accessibility Hearing Flash notification Turn off all sounds System Language and input Language Default Samsung keyboard Google voice typing Text-to-speechoptions Notification readout Pointer speed Date and time Safety assistance Power saving Storage Security Encrypt device Encrypt external SD card SIM change alert Reactivation lock •Set up SIM card lock: Applications Application manager Default applications Application settings Troubleshooting The touch screen responds slowly or improperly Your device freezes or has fatal errors RESET DEVICE ERASE EVERYTHING Calls are not connected Sound echoes during a call The battery icon is empty The battery does not charge properly (For Samsung-approvedchargers) The battery depletes faster than when first purchased Your device is hot to the touch Error messages appear when launching the camera Photo quality is poorer than the preview Error messages appear when opening multimedia files Another Bluetooth device is not located A connection is not established when you connect the device to a computer Your device cannot find your current location Data stored in the device has been lost A small gap appears around the outside of the device case Copyright Trademarks