Appendix

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

Free some memory by transferring files to a computer or deleting files from your device.

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Another Bluetooth device is not located

Ensure that the Bluetooth wireless feature is activated on your device.

Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to.

Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a computer

Ensure that the USB cable you are using is compatible with your device.

Ensure that you have the proper driver installed and updated on your computer.

If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

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Samsung SM-A710FZKAKSA, SM-A710FZKAILO manual Error messages appear when opening multimedia files

SM-A710FZKAILO, SM-A710FZKAKSA specifications

The Samsung SM-A710 series, commonly known as the Galaxy A7 (2016), represents a blend of style, functionality, and performance in the smartphone market. This device is recognized for its premium design and robust features that cater to both everyday users and tech enthusiasts.

One of the standout features of the SM-A710FZKAKSA, SM-A710FZDFXXV, SM-A710FEDFXXV, SM-A710FZKFKSA, and SM-A710FZDFKSA is its sleek metal and glass build, which not only provides an elegant appearance but also ensures durability. The device sports a 5.5-inch Super AMOLED display with a resolution of 1080 x 1920 pixels, delivering vibrant colors and deep contrasts, making it ideal for media consumption and gaming.

Powering the Galaxy A7 is the efficient Exynos 7580 octa-core processor, coupled with 3GB RAM, allowing for smooth multitasking and responsive performance. Users can expect optimal speed when navigating through apps or playing graphics-intensive games. The device offers up to 16GB of internal storage, expandable via microSD card, providing ample space for apps, images, and videos.

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