Your device is hot to the touch

Troubleshooting

When you use applications that require more power or use applications on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera application. If you receive error messages when launching the camera, try the following:

•Charge the battery or replace it with a battery that is fully charged.

•Free some memory by transferring files to a computer or deleting files from your device.

•Restart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

•The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

•If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an application that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

SM-G355HZWNEUR, SM-G355HZWNGBL, SM-G355HZWNITV, SM-G355HZKNEUR, SM-G355HZWNTPL specifications

The Samsung SM-G355HZWNSEB and SM-G355HZKNSEB represent two variants of the Galaxy Core 2 smartphone, designed to cater to users looking for a balance between functionality and affordability. Launched in 2014, these devices exemplify Samsung's commitment to providing reliable performance and essential features in the mid-range smartphone category.

At the heart of the Galaxy Core 2 lies a 1.2 GHz quad-core processor, which delivers smooth multitasking and responsiveness for everyday tasks like browsing, messaging, and social media. Complementing this is a generous 1 GB of RAM, enabling users to run multiple applications simultaneously without slowing down the device. Additionally, the 4.5-inch TFT display, with a resolution of 800 x 480 pixels, provides decent clarity for viewing images, videos, and text, ensuring that users have a satisfactory visual experience.

In terms of storage, both models come with 8 GB of internal memory, expandable up to 64 GB via microSD cards, offering plenty of space for apps, photos, and files. The Galaxy Core 2 is equipped with a 5 MP rear camera, augmented by an LED flash, allowing users to capture moments with reasonable quality. A 0.3 MP front-facing camera is also present, suitable for selfies and video calls.

The devices run on Android 4.4.2 KitKat, enhanced by Samsung's TouchWiz interface, which adds a layer of customization and user-friendly features. Users benefit from access to Google Play Store, enabling them to download a wide array of applications and games to enhance their smartphone experience.

Moreover, the Galaxy Core 2 supports a range of connectivity options, including 3G, Wi-Fi, Bluetooth 4.0, and GPS, catering to the essential needs of modern smartphone users. The removable 2000 mAh battery ensures adequate power for daily use, making them ideal for individuals who prioritize efficiency.

In summary, the Samsung SM-G355HZWNSEB and SM-G355HZKNSEB are reliable smartphones that offer a solid blend of performance, features, and connectivity, making them suitable for users seeking an accessible device without sacrificing essential capabilities. With a focus on affordability and practicality, these models continue to serve as reliable options in the competitive smartphone market.