故障排除

触摸屏反应缓慢或无法正常反应

如果在触摸屏上安装了保护盖或可选配件,触摸屏可能无法正常工作。

如果在触摸屏幕时佩戴手套、手不干净,或用尖利物体或指尖点击屏幕,触摸 屏可能会发生故障。

触摸屏在潮湿环境中或接触到水时可能发生故障。

重新启动设备以清除任何暂时性软件错误。

确保设备软件已升级到最新版本。

如果触摸屏受到刮擦或损坏,请访问三星服务中心。

设备死机或出现致命错误

如果设备死机或挂断,可能需要关闭部分应用程序或重新插入电池并重启设备才能 恢复正常。如果设备死机和没有响应,紧按住电源开关键 7 秒以上以重启。

如果还是无法解决问题,请将设备重置至出厂状态。在应用程序屏幕上,点击设定

备份与重置 恢复出厂设定 重置手机 全部删除。执行恢复出厂设定前, 记住要备份存储在设备上的所有重要数据。

如果问题仍然无法解决,请联系三星服务中心。

电话无法接通

确保已进入正确的蜂窝网络。

确保未对拨打的电话号码设置呼叫限制。

确保未对该呼入电话号码设置呼叫限制。

通话时对方无法听到您的声音

确保未遮住内置话筒。

确保话筒靠近您的嘴部。

如果使用耳机,请确保耳机连接正确。

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Samsung SM-G355HZWDXXV manual 如果在触摸屏上安装了保护盖或可选配件,触摸屏可能无法正常工作。, 确保已进入正确的蜂窝网络。 确保未对拨打的电话号码设置呼叫限制。 确保未对该呼入电话号码设置呼叫限制。

SM-G355HZKDXXV, SM-G355HZWDXXV specifications

The Samsung SM-G355HZWDXXV and SM-G355HZKDXXV are part of Samsung's Galaxy Core series, catering to consumers seeking reliable performance, efficient functionality, and a user-friendly interface in an affordable package. Released as budget-friendly devices, they embody the blend of innovation and practicality that Samsung is known for.

At the heart of both models is the Quad-Core processor, which provides ample power for everyday tasks such as browsing the web, streaming media, and running various applications smoothly. The devices are equipped with a 4.5-inch TFT display, offering a resolution of 480 x 800 pixels. While this may not match the stunning clarity of flagship devices, it delivers sufficient sharpness for the standard use and viewing comfort.

The SM-G355H models feature a dual-SIM capability, allowing users to manage personal and professional contacts effortlessly while optimizing network costs. This aspect makes the devices particularly appealing in regions where dual-SIM functionality is a crucial feature.

Camera performance is one of the highlights of these models. The rear 5 MP camera includes autofocus and LED flash, enabling users to capture decent-quality photos in various lighting conditions. The VGA front camera serves well for selfies and video calls. Blossom of photography coupled with essential editing features allows users to enhance their images directly on the device.

Storage concerns are addressed with an internal memory of 8 GB, which can be expanded via a microSD card to accommodate larger files, apps, and media. Further, the smartphones run on Android 4.4 (KitKat), offering a smooth and intuitive user experience, with access to millions of apps via the Google Play Store.

Battery life is another key feature, with a removable Li-Ion 2000 mAh battery providing adequate power for a full day of usage. This longevity is supported by power-saving features that optimize background processes.

Connectivity options, including Wi-Fi, Bluetooth, and GPS, ensure that users remain linked and navigated wherever they go, making the SM-G355H models practical choices for both work and leisure.

In summary, the Samsung SM-G355HZWDXXV and SM-G355HZKDXXV exemplify a well-rounded entry-level smartphone experience, combining essential features, solid performance, and practical functionality, ensuring they remain relevant in the competitive mobile market.