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La pantalla táctil responde de forma lenta o inadecuada

Si coloca un protector de pantalla o accesorios opcionales en la pantalla táctil, es posible que esta no funcione correctamente.

Si usa guantes o no tiene las manos limpias al pulsar la pantalla táctil, o si la pulsa con objetos puntiagudos, puede que la pantalla táctil no funcione correctamente.

Es posible que la pantalla táctil no funcione correctamente en ambientes húmedos o si se moja.

Reinicie el dispositivo para eliminar cualquier error de software temporal.

Asegúrese de que el software del dispositivo esté actualizado a la versión más reciente.

Si la pantalla táctil está rayada o dañada, acuda a un centro de asistencia de Samsung.

El dispositivo deja de responder o presenta un error grave

Pruebe las siguientes soluciones. Si el problema persiste, póngase en contacto con el Servicio de Atención Técnica (SAT) de Samsung.

Reiniciar el dispositivo

Si el dispositivo se congela o se cuelga, es posible que deba cerrar las aplicaciones o apagar el dispositivo y volver a encenderlo.

Forzar el reinicio

Si el dispositivo se cuelga y no responde, mantenga pulsados los botones Encendido y Bajar volumen simultáneamente durante más de 7 segundos para reiniciarlo.

Restablecer el dispositivo

Si los métodos anteriores no resuelven el problema, restablezca los valores de fábrica.

En la pantalla de Aplicaciones, pulse Ajustes Copia de seguridad y restablecimiento Restablecer valores de fábrica RESTABLECER EL DISPOSITIVO ELIMINAR TODO. Antes de restablecer los datos de fábrica, recuerde realizar copias de seguridad de todos los datos importantes almacenados en el dispositivo.

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Samsung SM-G930FZSAPHE, SM-G930FEDAPHE, SM-G930FZKAPHE, SM-G930FZDAPHE manual Forzar el reinicio, Restablecer el dispositivo

SM-G930FZSAPHE, SM-G930FEDAPHE, SM-G930FZDAPHE, SM-G930FZKAPHE specifications

The Samsung SM-G930FZKAPHE, SM-G930FZDAPHE, SM-G930FEDAPHE, and SM-G930FZSAPHE are part of the Galaxy S7 series, a lineup that was highly acclaimed for its performance, design, and advanced technology. Launched in early 2016, these models represent a significant advancement in smartphone capabilities, making them popular choices for consumers looking for high-end devices.

At the heart of these models is the Exynos 8890 octa-core processor, which ensures seamless multitasking and impressive performance for resource-intensive applications. This powerful chipset is complemented by a generous 4GB of RAM, allowing users to switch between apps without lag. With storage options of 32GB and 64GB, users can expand their memory further via microSD, accommodating those who require ample space for apps, photos, and videos.

The display of the Galaxy S7 series is another standout feature. Sporting a 5.1-inch Super AMOLED display with a resolution of 1440 x 2560 pixels, it offers vibrant colors and deep contrasts, making it perfect for streaming media and gaming. The Always-On Display feature allows users to glance at crucial information without needing to unlock their devices, enhancing convenience while saving battery life.

In terms of camera technology, the SM-G930 series excels with its 12MP rear camera. The dual-pixel sensor allows for faster autofocus and better low-light performance, delivering stunning photos in various lighting conditions. The front-facing 5MP camera is perfect for selfies and video calls.

These models also support IP68 water and dust resistance, ensuring durability against the elements. Users can comfortably take their smartphones to the beach or in rainy conditions without the fear of damage. Additionally, with a 3000mAh battery, these devices offer reliable battery life, supporting fast charging capabilities that minimize downtime.

Other technologies include Samsung Pay for seamless transactions and a heart rate monitor for fitness enthusiasts. The software experience is powered by Android, customized with Samsung's TouchWiz interface, providing a user-friendly experience with a plethora of features.

Overall, the SM-G930FZKAPHE, SM-G930FZDAPHE, SM-G930FEDAPHE, and SM-G930FZSAPHE models showcase Samsung's commitment to innovation, offering consumers a well-rounded smartphone experience that meets both performance and aesthetic demands. The appeal of these devices remains strong in the competitive smartphone market.