Troubleshooting

The touch screen responds slowly or improperly

If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

The touch screen may malfunction in humid conditions or when exposed to water.

Restart your device to clear any temporary software bugs.

Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for more than 7 seconds to reboot.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings General Backup and reset Factory data reset Reset device Delete all. Before performing the factory data reset, remember to make back-up copies of all important data stored on the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the phone number you are dialing.

Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

Ensure that you are not covering the built-in microphone.

Ensure that the microphone is close to your mouth.

If using a headset, ensure that it is properly connected.

172

Page 172
Image 172
Samsung SM-N9000WDEXXV, SM-N9000ZKEXXV, SM-N9000ZWEXXV, SM-N9000ZIEXXV manual Touch screen responds slowly or improperly

SM-N9000ZKEXXV, SM-N9000WDEXXV, SM-N9000ZWEXXV, SM-N9000ZIEXXV specifications

The Samsung SM-N9000 series, which includes models like SM-N9000ZIEXXV, SM-N9000ZWEXXV, SM-N9000WDEXXV, and SM-N9000ZKEXXV, represents a significant milestone in the evolution of smartphone technology. These devices, commonly known as the Samsung Galaxy Note 3, were released in 2013 and have garnered a strong reputation for their impressive design and functionality.

One of the hallmark features of the Galaxy Note 3 is its large 5.7-inch Super AMOLED display, boasting a resolution of 1920 x 1080 pixels. The vibrant colors and deep blacks make it an ideal choice for media consumption, including videos and gaming. The phablet design not only enhances the viewing experience but also provides ample space for productivity tasks, especially for users who appreciate multitasking.

At the heart of the Note 3 operates the Snapdragon 800 processor or Exynos 5 Octa, depending on the variant, ensuring smooth performance even during intensive applications. The device is equipped with 3GB of RAM, which enhances its multitasking capabilities, allowing users to run multiple apps simultaneously without lag.

The Note 3 also introduces the innovative S Pen stylus, which enhances the user experience by providing precise input for note-taking, drawing, and navigating the device. Air Command, a feature that allows users to access various S Pen functionalities with a simple hover, adds a new layer of convenience.

On the camera front, the Galaxy Note 3 boasts a 13-megapixel rear camera with features like automatic focus and image stabilization, which delivers high-quality photos and videos. The front-facing camera, with a 2-megapixel resolution, is perfect for selfies and video calls, catering to the social connectivity that modern users crave.

Connectivity options are abundant, as the device supports LTE, Wi-Fi, Bluetooth, and NFC. This ensures that users can stay connected and share their content effortlessly across different platforms.

In terms of design, the Note 3 sports a premium look with a faux leather back and delicate stitching, which adds a touch of elegance. Additionally, it includes a removable 3200mAh battery, allowing users to replace it as needed, thus prolonging the device's life.

Overall, the Samsung SM-N9000 series, with its cutting-edge specifications and features, set a benchmark in the smartphone industry, paving the way for future innovations in mobile technology. Whether for work or play, these devices continue to resonate with users around the globe.