Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

92

Page 91 Page 93
Page 92
Image 92
Samsung SM-T350NZWAKSA, SM-T350NZBAKSA, SM-T350NZAAKSA, SM-T350NZKAILO, SM-T350NZWASER manual Appendix, Troubleshooting
Page 91 Page 93

SM-T350NZWASER, SM-T350NZKASER, SM-T350NZKAILO, SM-T350NZWAKSA, SM-T350NZBAKSA specifications

The Samsung SM-T350NZKASER, SM-T350NZWASER, SM-T550NZKASEB, SM-T550NZWASER, and SM-T550NZKASER are part of the Galaxy Tab series, offering users a powerful Android tablet experience. These devices are designed to cater to various needs, ranging from casual browsing to productivity tasks, making them versatile for both personal and professional use.

Starting with the SM-T350 series, which is commonly known as the Galaxy Tab A 9.7, these models boast a 9.7-inch display with a resolution of 1024 x 768 pixels. This display provides vibrant colors and decent viewing angles, making it suitable for media consumption such as video streaming and eBooks. The Tab A series is powered by a Quad-Core processor coupled with 1.5GB of RAM, ensuring smooth multitasking and a responsive user experience. Storage options typically include 16GB of internal memory, expandable via a microSD card slot, accommodating all your apps, games, and files.

On to the SM-T550 series, often referred to as the Galaxy Tab A 10.1, these models feature a larger 10.1-inch Full HD display with a resolution of 1920 x 1200 pixels. The increase in screen size and resolution enhances the viewing experience, making it ideal for movies and gaming. The Tab A 10.1 is equipped with an Octa-Core processor, paired with up to 2GB of RAM, which offers improved performance, especially for more demanding applications. These devices also come with options for storage, including a solid 16GB or 32GB internal capacity, further expandable via microSD.

Both tablet series share essential features like an 8MP rear camera and a 2MP front camera, allowing users to capture moments or engage in video calls. Additionally, they run on the latest version of Android, providing access to a plethora of applications on the Google Play Store.

Connectivity options on these models include Wi-Fi, Bluetooth, and optional cellular support for on-the-go usage. The long-lasting battery ensures that users can rely on their tablets throughout the day without interruption.

In summary, the Samsung SM-T350 and SM-T550 series deliver solid performance, impressive displays, and essential features that cater to a wide range of tablet users, making them suitable options for anyone seeking functionality and entertainment in one portable device.
Top Page Image Contents