Basics

Device limitations when the device overheats

When the device heats up, the features and performance may be limited or the device may turn off to cool down. This feature is only available on supported models.

If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down.

If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down.

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

Do not store your device in very cold or very hot temperatures.

Do not expose your device to direct sunlight for extended periods.

Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.

Do not place the device in any areas that may overheat, such as on an electric heating mat.

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.

Never use a damaged charger or battery.

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