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Samsung SM-V700 Another Bluetooth device cannot locate your Gear, A Bluetooth connection is not established or your Gear and the mobile device are disconnected, Calls are not connected

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Troubleshooting

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Another Bluetooth device cannot locate your Gear

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Ensure that the Bluetooth wireless feature is activated on your Gear.

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Reset your Gear and try again.

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Ensure that your Gear and the other Bluetooth device are within the Bluetooth

connection range (10 m). The distance may vary depending on the environment the

devices are used in.

If the tips above do not solve the problem, contact a Samsung Service Centre.

A Bluetooth connection is not established or your Gear and the mobile device are disconnected

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Ensure that the Bluetooth feature on both devices is activated.

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Ensure there are no obstacles, such as walls or electrical equipment, between the devices.

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Ensure that the latest version of the Gear Manager application is installed on the mobile

device.

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Ensure that your Gear and the other Bluetooth device are within the Bluetooth

connection range (10 m). The distance may vary depending on the environment the

devices are used in.

•

Restart both devices and launch the Gear Manager on the mobile device again.

Calls are not connected

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Ensure that your Gear is connected to a mobile device.

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Ensure that the connected mobile device has accessed the right cellular network.

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Ensure that you have not set call barring for the phone number you are dialling on the

connected mobile device.

•

Ensure that you have not set call barring for the incoming phone number on the

connected mobile device.

Contents

Main About this manual www.samsung.com Instructional icons Copyright Trademarks Table of Contents Getting started Basics Applications Settings Gear Manager Troubleshooting Getting started About Gear apps.samsung.com/gear1 Package contents Device layout Gear Charging dock Button Charging the battery Charging with the charging dock 1 Page 4 About using battery Wearing the Gear 1 2 Turning the Gear on and off Notices for using Bluetooth Connecting the Gear to a mobile device 1 2 5 4 apps.samsung.com/gear1 Page Page Locking and unlocking the Gear Adjusting the brightness of the display Adjusting the volume Switching to silent mode Basics Viewing mobile device connection status and battery status Using the touch screen Page Page Page Viewing the Home screen Home screen panels 12 3 4 5 Page Using the Clock screen Editing Home screen icons Managing panels Changing the background image Apps screen Rearranging applications Adding shortcuts Using applications Opening recently-used applications Securing the Gear Setting a PIN Unlocking the Gear Using calling features Making a call During a call Answering a call Rejecting a call Using notifications Checking notifications Checking notifications immediately Page 3 4 Transferring files 1 2 2 1 3 4 3 4 1 Upgrading with Samsung Kies 2 Applications Camera Taking photos Taking videos Configuring settings for Camera Gallery Viewing images Zooming in and out Playing videos Deleting files Sharing files Contacts Dialler Messages Making a call Replying to a message Email Checking emails on the connected mobile device Deleting emails Find My Device Logs Music Player Pairing with Bluetooth headsets 3 2 1 Media Controller 1 2 Health Management Applications Before You Start Exercising Pedometer Counting steps 2 3 Sleep Recording sleep duration Exercise Monitoring exercise information 1 2 4 3 5 S Voice Starting S Voice Stopwatch 1 2 1 2 Schedule Voice Memo Recording voice memos Playing voice memos Controls Weather Settings Clock Wallpapers Notifications Sound Display Bluetooth Double press Privacy lock Profile Reset Gear Gear info Gear Manager Launching Gear Manager Connecting a new Gear Configuring the Gear settings Home screen styler Wallpapers Clock S Health Notifications My apps Configuring application settings Transferring music files from the mobile device to the Gear Transferring photos, videos, and voice memos from the Gear Samsung Apps Find my Gear Settings Backup and restore Setting the Power button Activating the auto lock feature Using a wake-up gesture Setting a method to enter text and managing templates Answering an incoming call using a voice command Setting up emergency messages Setting up emergency contacts Help Troubleshooting Your Gear does not turn on The touch screen responds slowly or improperly Your Gear freezes or has fatal errors Another Bluetooth device cannot locate your Gear A Bluetooth connection is not established or your Gear and the mobile device are disconnected Calls are not connected Page Your Gear is hot to the touch Error messages appear when launching the camera Photo quality is poorer than the preview A connection is not established when you connect the Gear to a computer