Samsung SMH1927S, SMH1927W, SMH1927B user manual troubleshooting, appendix, Specifications

troubleshooting

Check these solutions if you have a problem with your microwave:

Problem	Solution
The display	Make sure the plug is properly
and/or the oven	connected to a grounded outlet.
is not working.	If the wall outlet is controlled by a wall
	switch, make sure the wall switch is
	turned on.
	Remove the plug from the outlet, wait
	ten seconds, and plug it in again.
	Reset the circuit breaker or replace
	any blown fuses.
	Plug a different appliance into the
	outlet. If the other appliance doesn’t
	work, call a qualified electrician to
	repair the wall outlet.
	Plug the oven into a different outlet.
The display	Make sure the door is closed securely.
is working,	Check if any packaging material or
but the power	anything else is stuck in the door seal.
won’t come on.	Check if the door is damaged.
	Touch Cancel twice and enter all the
	cooking instructions again.
Is the power	If there was a power outage, the time
going off before	indicator will display: 88:88.
the set time has	If no power outage occurred,
elapsed?	remove the plug from the outlet, wait
	ten seconds, and plug it in again.
	Reset the clock and any cooking
	instructions.
	Reset the circuit breaker or replace
	any blown fuses.
Cooks food too	Make sure the oven has its own 20
slowly.	amp circuit line. Operating another
	appliance on the same circuit can
	cause a voltage drop. If necessary,
	move the oven to its own circuit.
Has sparks or	Remove any metallic utensils,
arcing.	cookware, or metal ties. If using foil,
	use only narrow strips and allow at
	least one inch between the foil and the
	interior oven walls.
The turntable	Clean the turntable, roller ring and
makes noise	oven floor.
or becomes	Make sure the turntable and roller ring
stuck.	are positioned correctly.
Causes TV	This is similar to interference caused
or radio	by other small appliances, such as
interference.	hair dryers. Move your microwave
	(or appliance) away from appliances,
	such as your TV or radio.
Vent Motor	Set the vent mode to high.
suction force is	The Vent Fan will only operate in low
too weak.	speed mode while the microwave is
	working.
Operating	The MWO makes noise during
noise is too	operation. This is normal.
loud.	If you hear an abnormal sound
	continuously, please contact the
	Samsung Call Center (1-800-726-
	7864).

	Problem			Solution
	Cook top lamp	Set the lamp brightness level to
	is too dim.	high.
	Difficult to	Please refer to the instructions for
	replace	replacing the charcoal filter in the
	Charcoal Filter.	user’s manual.
	Turntable	Make sure you have not put too
	rotates	much food on the turntable.
	improperly.	If the food is too large or too
		heavy, the turntable may operate				06
		improperly.
							TROUBLESHOOTING
appendix
Specifications
	Model number		SMH1927B,W,S/XAA
	Oven Cavity :	Timer : 99			Controls : 10
		minutes, 99			power levels,
	1.9 cu ft
		seconds			including defrost
	Power Source :	Power Output :			Power
					Consumption :
	120 VAC, 60 Hz	1000 Watts
					1700 Watts
	Net/Shipping	ST : 56.0/63.5 lbs
	Weight	B / W : 54.7/62.0 lbs
	Outside	29 7/8”(W) X 16 15/16”(H) X 17 5/16”(D)
	Dimensions
	Oven Cavity	20 13/16”(W) X 10 13/16”(H) X 14 9/16”(D)
	Dimensions
	Shipping	33 3/8”(W) X 19 7/16”(H) X 20 3/16”(D)
	Dimensions
	Model number		SMH1927B,W,S/XAC
	Oven Cavity :	Timer : 99			Controls : 10
		minutes, 99			power levels,
	1.9 cu ft
		seconds			including defrost
	Power Source :	Power Output :			Power
					Consumption :
	120 VAC, 60 Hz	950 Watts
					1500 Watts
	Net/Shipping	ST : 56.0/63.5 lbs
	Weight	B / W : 54.7/62.0 lbs
	Outside	29 7/8”(W) X 16 15/16”(H) X 17 5/16”(D)
	Dimensions
	Oven Cavity	20 13/16”(W) X 10 13/16”(H) X 14 9/16”(D)
	Dimensions
	Shipping	33 3/8”(W) X 19 7/16”(H) X 20 3/16”(D)
	Dimensions

troubleshooting _23

SMH1927_XAA_EN.indd 23

2012-10-09 �� 3:35:04