CHECKS PRIOR TO SERVICE REQUEST

The refrigerator doesn’t work at all or the

• Check whether power plug is properly connected.

refrigeration is weak

• Check whether power plug fuse is blown or not.

 

• Is the temperature control on the front control

 

panel indicating WARMER?

 

• Does sunshine on the refrigerator or is the

 

refrigerator located near a heat source?

 

• Is the back of the refrigerator too close to the

 

wall?

The foods in the refrigerator are frozen

• Is the temperature control on the front control

 

panel indicating COLDER?

 

• Is the surrounding temperature too low?

 

• Did you put the watery foods into the cold place

 

where is deep location in the refrigerating

 

section.

Unusual noise and sounds

• Please check whether the installation location is

 

flat or weak.

 

• Is the back of the unit too near to the wall.

 

• Was any thing dropped behind or under the

 

refrigerator.

 

• Is the noise from the compressor in the unit?

 

• Sound of “ticking” may be heard from the unit’s

 

inside, but it is not out of order. This sound

 

comes when various parts are contracted or

 

expanded by cooling unction.

The front corners and sides of the refrigerator

Heat-proof pipes are installed in the front corners

are hot. Dewdrops are made.

of the refrigerator to prevent dew.

 

• It can be happened dewdrops in case of high

 

ambient temperature and moisture, door opened

 

too long, preserve the watery foods without

 

wrapping in the refrigerating section.

Ice doesn’t come

• Did you stop the ice-making function?

 

• Is there no ice in ice storage case?

 

• No water supply or no connection with water pipe

 

at refrigerator?

 

• Is the temperature in freezer section too warm?

 

(Select the temperature button ‘COLDER”)

 

• Did you allow 12 hours to pass after installation?

 

It is necessary to wait for this period of time

 

before making ice.

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Samsung SR-S27DTA, SR-S28BTA, SR-S25, SR-S27FTA, SR-S26, SR-S28NTA instruction manual Checks Prior to Service Request