Basic Features

Support Menu

MENUm→ Support → ENTERE

Self Diagnosis

✎✎Self Diagnostic might take few seconds, this is part of the normal operation of the TV.

■■ Picture Test: Use to check for picture problems.

Yes: If the test pattern does not appear or there is noise in the test pattern, select Yes. There may be a problem with the set. Contact Samsung’s Call Center for assistance (1-800-SAMSUNG).

No: If the test pattern is properly displayed, select No. There may be a problem with your external equipment. Please check your connections. If the problem persists, refer to the external device’s user manual.

■■ Sound Test: Use the built-in melody sound to check for sound problems.

Yes: If you can hear sound only from one speaker or not at all during the sound test, select Yes. There may be a problem with the set. Contact Samsung’s Call Center for assistance (1-800-SAMSUNG).

No: If you can hear sound from the speakers, select No. There may be a problem with your external equipment. Please check your connections. If the problem persists, refer to the external device’s user manual.

■■ Signal Strength: (Digital channels only) An HD channel’s

reception quality is either perfect or the channels are unavailable. Adjust your antenna to increase signal strength.

■■ Reset: All the settings will return to factory defaults.

Software Upgrade

Samsung may offer upgrades

Side Panel

for your TV’s firmware in

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the future. Please visit

 

 

 

 

 

 

 

 

Samsung.com or contact

 

 

 

 

 

 

 

 

the Samsung call center at

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1-800-SAMSUNG (726-7864)

 

 

 

 

 

 

USB Drive

to receive information about

 

 

 

 

 

 

 

 

downloading upgrades and

 

 

 

 

 

 

 

 

using a USB drive. Upgrades

 

 

 

 

 

 

 

 

will be possible by connecting

 

 

 

 

 

 

 

 

a USB drive to the USB port.

 

 

 

 

 

 

 

 

✎✎When software is upgraded, video and audio settings you have made will return to their default (factory) settings.

✎✎We recommend you write down your settings so that you can easily reset them after the upgrade.

HD Connection Guide

Refer to this information when connecting external devices to the TV.

Contact Samsung

View this information when your TV does not work properly or when you want to upgrade the software. You can find information regarding our call centers and how to download products and software.

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