Få support

Få hjälp direkt från Samsung om du har problem med tv:n.

Få support via fjärrhantering

Inställn. Support Fjärrhantering

Efter att du samtyckt till vårt serviceavtal kan du använda Fjärrhantering för att få tillgång till fjärrsupport och få hjälp av en Samsung-servicetekniker med att diagnostisera tv:n, korrigera problem och uppdatera tv:ns programvara på distans via webben. Du kan också aktivera och avaktivera Fjärrhantering.

"" Den här funktionen kräver en internetanslutning.

Vad är Fjärrsupport?

Tjänsten för Samsung Fjärrsupport erbjuder personlig support från en Samsung-tekniker som via fjärrstyrning kan:

●● Ställa diagnos för tv:n

●● Justera tv-inställningarna åt dig

●● Utföra en fabriksåterställning av tv:n

●● Installera rekommenderade firmware-uppdateringar

Hur fungerar fjärrsupport?

Du kan enkelt låta en tekniker från Samsung utföra service på tv:n via fjärrstyrning:

1.

2.

3.

4.

Kontakta Samsungs kundtjänst och be om fjärrsupport.

Öppna menyn på tv:n och gå till avsnittet Support.

Välj Fjärrhantering och läs och godkänn sedan serviceavtalen. När PIN-skärmen visas ger du ombudet PIN- koden.

Ombudet får då tillgång till din tv.

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Samsung UE55M5515AKXXC manual Få support via fjärrhantering, Inställn. Support Fjärrhantering, Vad är Fjärrsupport?

UE55M6305AKXXC, UE43M5505AKXXC, UE43M5605AKXXC, UE55M5505AKXXC, UE49M5515AKXXC specifications

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