Data Service

The Problem

Try this!

 

If Auto Run Data Service is set to On, messages will automatically appear on

Why am I getting on-

the screen when you watch a broadcast that supports the Data Service. If the

screen messages when

broadcast doesn't support the Data Service, no messages will appear on the

I haven't selected the

screen.

Data Service option?

If you do not wish to receive Data Service messages, disable Auto Run Data

 

Service.

 

 

How do I hide Data

Press and hold the RETURN button. If you do not wish to receive Data Service

Service messages?

messages, disable Auto Run Data Service.

 

 

 

Enabling the Auto Run Data Service option automatically displays messages on the

How do I use the Data

screen whenever you watch a broadcast that supports the Data Service. You can

Service?

press the corresponding buttons shown on the screen to access additional features

 

and functions offered by that broadcast.

 

 

 

Interactive services include viewer surveys, quizzes, ticket requests, product

 

purchases, and other interactions between the viewer and the TV station. Generally,

 

you will need to set up an account with the broadcaster and log in to the account

What is an interactive

in order to enjoy the interactive services they offer. Note that interactive services are

service and how does

only available when your TV is connected to the Internet. In addition, T-Commerce

it work?

requires that you have a certificate.

 

Copy your certificate from the computer to a USB device and connect that device

 

to the TV. (Interactive services are not being offered yet. The actual service launch

 

date varies depending on the broadcaster.)

 

 

A message displays

This indicates an error has occurred while receiving data. An execution error

"Receiving" but no

message will also appear on the screen. If this happens, try again.

change happens.

 

 

 

Nothing appears

 

on the screen after

The Data Service may be initialising or the signal may have been severed by the

the Data Service is

broadcaster.

launched.

 

 

 

The Schedule Recording/Timeshift Function Isn't

Working

The problem

Try this!

Schedule Recording cannot be used.

Check if there is a USB device connected to the TV.

Recording will automatically stop if the signal becomes too weak. The Timeshift function will not work if there isn't enough storage space on the USB device.

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Samsung UE50J5500AKXXC Data Service, Schedule Recording/Timeshift Function Isnt Working, Schedule Recording cannot be used

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