What is Remote Support?, How Does it Work? | Samsung UN40F6400AF

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely.

ŘDiagnose your TV

ŘAdjust the TV settings for you

ŘPerform a factory reset on your TV

ŘInstall recommended ﬁrmware updates

How Does it Work?

Having a Samsung Tech remotely service your TV is easy.

1. Call the Samsung	2. Open the menu	3. Select Remote	4. The agent will then
Contact Center	on your TV and	Management and	access your TV.
and ask for remote	go to the Support	Provide the Pin# to	That's it!
support.	section.	the agent.

English - 20

[UF6400-ZA]BN68-04793A-07ENG.indb 20

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Samsung UN40F6400AF user manual What is Remote Support?, How Does it Work?

Contents

Contact Samsung World Wide Samsung Electronics Canada Inc., Customer Important Safety Instructions Risk of Electric Shock do not Open Contents Features of your new TV Smart HUB Using the Smart Touch Control STBControlling the TV Universal Remote SetupTurns the TV on and off DVR This button is only available Connecting to the TV Reconnecting the Smart Touch ControlSmart Touch Controls pairing button Inserting the Batteries AAA X Using the touch pad Low Battery Power WarningLow battery alarm window Changing Channels by Entering Numbers Show Status and Notiﬁcation Banner RecommendedHistory Searching Using the Virtual Remote Panel Turning on the TV Turn off the TV TV Controller Switching Between Video Sources Inches Universal Remote SetupAdd the External Device Using the Top Icons Viewing the e-ManualScrolling a Returning to the Home Searching Pages Closing the e-ManualJumping to a Menu Item Updating the e-Manual Connecting to a Network Network Connection WirelessWireless Network Precautions Network Security Protocols Network Connection Wired Modem Port on the Wall Pairing 3D Active Glasses FeaturesReplacing the Battery 3D Active Glasses Recommended pairing distance Recommended viewing distance Speciﬁcations Model Number SSG-5100GB TroubleshootingWatching 3D Video What is Remote Support? How Does it Work? Troubleshooting Installing the Wall Mount Kit Installing a Wall Mount using the Wall mount adapter Vesa Wall Mount Kit Notes and SpeciﬁcationsProduct Family TV size in inches Standard Screw Quantity Maintenance Installation with a stand InchesProviding Proper Ventilation for Your TV Other Warnings Securing the TV to the Wall To Avoid the TV from Falling Speciﬁcations Standby mode Unit inches Model name DimensionsLicenses Warranty Information Federal Communication Commission Interference Statement Still image warning Regulatory Compliance Statements For 3D Active Glasses FCC Compliance Pick up Year All Carry-In or Pocket Projector Pick up 3D Glasses This page is intentionally Left blank