Samsung Get Support for Your Television with Model UN55HU6950

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REQUIRE ASSISTANCE

WITH YOUR PRODUCT?

Purchase any Samsung TV and you’ll enjoy the convenience of Samsung Service. If you require any assistance with your TV, first try any of Samsung’s helpful support options listed here.

Tech Support and Chat

twww.samsung.com/support

Remote Support

tSamsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely diagnose your TV.

Troubleshooting

tFor more quick solutions to common issues, see Troubleshooting and Maintenance in the user’s manual.

Built-in user manual

tOn the Samsung Smart Control, press the KEYPAD button, and then select e-Manual on the On-Screen Remote. You can also select Support > e-Manual in the TV’s menu.

Scan the QR code to view our helpful How-to Videos

Scan this with your smart phone to see helpful videos.

For Remote Support:

1Call the Samsung Contact Center at 1-800-SAMSUNG and ask for remote support.

2Open the menu on your TV and go to the Support section.

3Select Remote Management, and then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4The agent accesses your TV.

If you experience issues, please do not take the TV back to the store.

In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or visit us at www.samsung.com or www.samsung.com/spsn for support and warranty service.