troubleshooting

- IF YOU HAVE A PROBLEM

PROBLEMREMEDY

Motor does not start.

Check cable, plug and socket. Leave to cool.

Suction force is gradually

decreasing.

Check for blockage and remove.

Cord does not rewind fully.

Pull the cord out 2-3m and push down the cord rewind button.

Vacuum cleaner does not pick

up dirt.

Check hose and replace if required.

Please check filter and, if required, clean as illustrated

Low or decreasing suction. in the instructions. if filters are out of condition change

Body overheating.

them to new ones.

Please check filters, If required clean as illustrated in the instruction.

Static electicity discharge.

Please decrease power suction.

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center.

Country

Customer Care Center ☎

Web Site

AUSTRALIA

1300 362 603

www.samsung.com/au

 

 

 

HONG KONG

3698-4698

www.samsung.com/hk

 

 

 

MALAYSIA

1800-88-9999

www.samsung.com/my

 

 

 

SINGAPORE

1800-SAMSUNG (7267864)

www.samsung.com/sg

 

 

 

Code No. DJ68-00474A REV(0.4)