Trouble shooting
Check this list of possible problems and solutions before bring your vacuum to a service center.
Problem | Possible solution |
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Vacuum cleaner won’t turn on |
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• Not properly plugged into electrical outlet. | • Plug unit in firmly |
• Vacuum cleaner not turned on. | • Press on/off button |
• No electricity in the electrical outlet. | • Check fuse or breaker |
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Vacuum cleaner won’t Pick up / Loss of suction | |
• Circuit breaker tripped | • Reset circuit breaker |
• Agitator brush rolls worn | • Replace brush rolls |
• Dust bin full | • Dust bin release empty button to empty |
• Incorrect carpet height setting | • Set carpet height adjustment to appropriate |
• Broken belt | • Replace belt |
• One or both filters are clogged | • Remove, clean and replace filters |
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Dust escaping from the vacuum cleaner |
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• Dust bin full | • Empty dust bin |
• Dust bin not installed | • Review dust bin replacement |
• HEPA filter clogged | • Replace HEPA filter |
• Dust bin not properly installed | • Ensure that dust bin assembly is positioned |
| properly |
• Filter assembly not assembled properly | • Ensure that filter assembly is positioned |
| properly. |
• | • Clean |
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This Vacuum cleaner is approved the following.
Electromagnetic Compatibility Directive : 2004/108/EEC
Low Voltage Directive : 2006/95/EC
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center.
country | call | or visit us online at |
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u.k | 0845 SAMSUNG (7267864) | www.samsung.com/uk |
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south africa | 0860 7267864 (SAMSUNG) | www.samsung.com/za |
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