Troubleshooting

Check this list of problems and possible solutions before bringing your vacuum to a service center.

PROBLEM

SOLUTION

Check the electrical plug. Make sure it is fully plugged in.

Vacuum won’t run. • Press the Power on/off button.

Reset overload protector.

Suction Motor does

 

not start.

• Allow the vacuum to cool.

Thermal protector

 

activated.

 

 

 

Brush Motor does not

• Check the brush ON/OFF button.

• Cut hair or string off the brush.

start.

• Reset the overload protector.

 

 

 

 

• Empty the dust bin.

Vacuum won’t pick up

• Clean the filter and confirm that the filter assembly is positioned

or low suction.

properly.

 

• Check the hose connection or flow path.

 

 

 

• Empty the dust bin.

Dust escaping from

• Clean the pre-motor filters.

the vacuum.

• Clean or replace the exhaust filter.

 

• Confirm that the filter assembly is positioned properly.

 

 

 

• Check inlets, pipe, and dust bin for obstructions.

Cleaner tools won’t

Remove obstruction.

• Empty the dust bin.

pick-up.

• Remove and clean the filters.

 

 

• Confirm that the dust bin is locked properly.

 

 

The sky blue button

 

won't return to

• Check the diverter.

position after being

• Clean the cover and inside of diverter.

pushed.

 

This Vacuum cleaner is approved the following.

EMC Directive : 2004/108/EEC

Low Voltage Directive : 2006/95/EC

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Samsung VU10F40SBDD/ML, VU10F40SBDD/EU manual Troubleshooting, Problem Solution