Before contacting a service center

If you are having trouble with your camera, try these troubleshooting procedures before you contact a service center. If you have attempted the suggested remedy and are still having problems with your device, contact your local dealer or service center.

When you leave your camera at a service center, be sure to also leave the other components that may have contributed to the malfunction, such as the memory card and battery.

Situation	Suggested remedies
	•	Ensure that the battery is inserted.
Cannot turn on the camera	•	Ensure that the battery is inserted correctly.
Cannot turn on the camera		(p. 23)
	•	(p. 23)
	•	Charge the battery.
	•	Charge the battery.
	•	Your camera may be in Auto Power Off mode.
The power turns off suddenly	•	(p. 135)
The power turns off suddenly	•	The camera may turn off to prevent the
		memory card from being damaged due to an
		impact. Turn on your camera again.
	•	The battery may lose power more quickly in
		low temperatures (below 0 °C/32 °F). Keep the
	•	battery warm by putting it into your pocket.
The camera is losing battery	•	Using the flash or recording videos depletes the
power quickly	•	battery quickly. Recharge if needed.
	•	Batteries are consumable parts that must be
		replaced over time. Get a new battery if the
		battery life is diminishing quickly.

Situation		Suggested remedies
		•	There is no space on the memory card. Delete
		•	unnecessary files		or insert a new card.
			Format the memory card.
Cannot capture photos		•	The memory card is defective. Get a new
			memory card.
		•
			Make sure that the camera is switched on.
		•	Charge the battery.
		•	Make sure that the battery is inserted correctly.
The camera freezes		Remove the battery and insert it again.
		While you use the camera, it may heat up. This
The camera heats up		is normal and should not affect your camera’s
		lifespan or performance.
The flash	does not work	•	The flash	option	may be set to Off. (p. 66)
		•	You cannot use the flash in some modes.

The flash	fires unexpectedly	The flash		may fire due to static electricity. The
		camera is not malfunctioning.

Appendixes 148

PRO4845, PRO4852, PRO4838, PRO4831, WB250F specifications

The Samsung WB250F, WB280F, WB251F, and WB252F are part of Samsung's impressive line of compact digital cameras, designed for photography enthusiasts seeking high-quality images in a user-friendly package. Each model is built with a range of features and technologies that cater to diverse shooting scenarios.

The WB250F stands out with its 14-megapixel CCD sensor, allowing for sharp and detailed photos. Its 18x optical zoom lens provides an impressive focal range, equipping users to capture distant subjects with clarity. One of the key highlights of the WB250F is its built-in Wi-Fi connectivity, enabling seamless sharing of images on social media platforms. The camera also supports remote control shooting via smartphones, making it a versatile option for group photos or self-portraits.

Similarly, the WB280F includes a 16-megapixel sensor and offers enhanced Wi-Fi features. This model features a Smart Mode function that optimizes camera settings according to the shooting environment, allowing users to easily capture stunning images. It also offers various artistic filters and effects, providing creative options for photography enthusiasts.

The WB251F and WB252F models closely mirror the specifications of the WB280F, but they incorporate additional features tailored for different user preferences. Both models feature a robust variety of shooting modes and scene selections, making them adaptable to a wide array of photography conditions. The ease of navigation through the camera's menus offers a user-friendly experience, suitable for beginners and seasoned photographers alike.

Another notable feature across these models is the high-definition video recording capability, with full HD 1080p support, ensuring that users can capture their moments in crystal-clear quality. Additionally, all four models are equipped with a 3-inch touchscreen LCD, providing intuitive control and facilitating easy playback of photos and videos.

In terms of design, the WB250F, WB280F, WB251F, and WB252F boast a compact and stylish form factor, perfect for on-the-go use. They combine portability with advanced features, making them ideal companions for travel, family gatherings, or everyday photography adventures. Overall, Samsung's WB series offers a compelling blend of innovation, user-friendliness, and quality, catering to the diverse needs of modern photographers.

Samsung PRO4852, WB250F, PRO4838 Before contacting a service center, Situation Suggested remedies

Models: PRO4845 PRO4852 PRO4838 PRO4831 WB250F

Before contacting a service center

Situation

Suggested remedies

power quickly

Cannot capture photos

does not work

PRO4845, PRO4852, PRO4838, PRO4831, WB250F specifications