Before contacting a service center
Appendixes
140
Situation Suggested remedies
The date and time are
incorrect
Set the date and time in the display settings.
(p. 125)
The display or buttons do not
work Remove the battery, and then insert it again.
The camera display responds
poorly
If you use your camera at very low temperatures,
it may cause the camera screen to malfunction
or discolor. For better performance of your
camera screen, use your camera in moderate
temperatures.
The memory card has an error
• Turn o your camera, and then turn it on again.
• Remove your memory card, and then insert it
again.
• Format your memory card.
See “Cautions when using memory cards” for
more detail. (p. 134)
Cannot play back les
If you change the name of a le, your camera may
not play the le (the name of the le should meet
the DCF standard). If you encounter this situation,
play back the les on your computer.
Situation Suggested remedies
The photo is blurry
• Make sure that the focus option you set is
suitable for close-up shots. (p. 64)
• Make sure that the lens is clean. If not, clean the
lens. (p. 130)
• Make sure that the subject is within range of
the ash. (p. 143)
The colors in the photo do not
match the actual scene
An incorrect White Balance can create unrealistic
color. Select the proper White Balance option to
suit the light source. (p. 71)
The photo is too bright
Your photo is overexposed.
• Turn o the ash. (p. 61)
• Adjust the ISO sensitivity. (p. 63)
• Adjust the exposure value. (p. 69)
The photo is too dark
Your photo is underexposed.
• Turn on the ash. (p. 61)
• Adjust the ISO sensitivity. (p. 63)
• Adjust the exposure value. (p. 69)