Information codes
If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions.
Problem | Action | |
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| |
dE | • Make sure the door is properly closed. | |
• Make sure laundry is not caught in the door. | ||
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| |
| • Make sure the water tap is open. | |
4E | • Make sure the washing machine is operating with sufficient water pressure, | |
| • Clean the mesh filter as it may be clogged. | |
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| |
5E | • Clean the debris filter as it may be clogged. | |
• Make sure the drain hose is not kinked all the way to the drain system. | ||
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| |
UE | • The laundry load is unbalanced. Spread the laundry evenly. | |
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cE/3E/Uc | • This is not | |
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If any information code keeps appearing on the screen, contact a local Samsung service centre.
