Troubleshooting

Troubleshooting

Information codes

If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions.

Problem

 

Action

 

 

 

Water is not supplied.

 

• Make sure the water taps are open.

 

• Make sure the water hoses are not clogged.

 

• Make sure the water taps are not frozen.

 

• Make sure the washing machine is operating with sufficient

 

 

water pressure.

4C

• Make sure that the cold water tap and the hot water tap are

 

properly connected.

 

 

 

• Clean the mesh filter as it may be clogged.

 

 

NOTE

 

 

When the washer displays the “4C” code, the washer do

 

 

draining for 3 minutes. During this time, the Power button is

 

 

inoperative.

 

 

 

 

•

Make sure the cold water supply hose is firmly connected to

4C2

 

the cold water tap.

 

If it is connected to the hot water tap, the laundry may be

 

 

 

 

deformed with some cycles.

 

 

 

Water is not draining.

 

• Make sure the drain hose is not frozen or clogged.

 

• Make sure the drain hose is positioned correctly, depending

5C

 

on the connection type.

•

Clean the debris filter as it may be clogged.

 

• Make sure the drain hose is straightened all the way to the

 

 

drain system.

 

• If the information code remains, contact a customer service

 

 

centre.

 

 

 

Operating the washer with the door open.

DC

•

Make sure the door is properly closed.

 

• Make sure laundry is not caught in the door.

 

 

 

The Main Door lock/unlock is not working properly.

DC1

• Turn the machine off, and restart the cycle.

•

If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

56  English

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Samsung WD90K6400OW/ZE manual Information codes, DC1
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WD90K6400OW/ZE specifications

The Samsung WD90K6400OW/ZE is a cutting-edge washer-dryer combination designed to bring efficiency and convenience to modern households. With an impressive 9 kg wash capacity and a 6 kg drying capacity, this appliance is ideal for families and individuals looking to save space while still enjoying high performance.

One of the standout features of this model is the Eco Bubble technology. This innovative system uses bubbles to help detergent penetrate fabrics more effectively, even in cold water. This means that users can save on energy costs while still achieving superior cleaning results, making it an eco-friendly choice for environmentally conscious consumers. Additionally, the Bubble Soak option allows users to pre-soak their laundry in the bubble-infused solution, ensuring that stubborn stains are treated effectively before the main wash cycle.

The Samsung WD90K6400OW/ZE also boasts an AddWash door, which provides the flexibility to add forgotten items mid-cycle. This feature is convenient for those who might realize they have missed an item after the wash has already started. The machine is equipped with a variety of wash programs, including quick washes, delicate cycles, and even specific settings for items like bedding, ensuring that every type of fabric is treated properly.

In terms of energy efficiency, this model is rated A for washing and drying, making it one of the more economical options available on the market. Its advanced Digital Inverter Motor not only provides powerful and quiet performance but also reduces energy consumption and wear and tear, extending the appliance's lifespan.

Another significant technology integrated into the WD90K6400OW/ZE is the Smart Check feature. This technology allows users to diagnose issues quickly through a smartphone app, providing solutions and saving time and effort when problems arise.

With a sleek and modern design, the Samsung WD90K6400OW/ZE fits seamlessly into any home. Its user-friendly interface and digital display make it easy to operate, while the variety of functions and features cater to diverse laundry needs. In summary, the Samsung WD90K6400OW/ZE combines powerful cleaning and drying capabilities, innovative technologies, and energy efficiency, making it a smart choice for anyone looking to elevate their laundry experience.
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