20_ Troubleshooting

UNDERSTANDING ERROR MESSAGES

ERROR CODE SOLUTION
dE Close the door.
4E Make sure the source water faucet is turned on.
Check the water pressure.
5E Clean the debris filter.
Make sure the drainage hose is installed correctly.
UE
Laundry load is unbalanced; loosen any tangled laundry.
If only one item of clothing needs washing, such as a bathrobe or
jeans, the final spin result might be unsatisfactory and an “UE” error
message will be shown in the display window.
cE/3E Call after-sales service.
Before contacting After-Sales service:
1. Try to remedy the problem (See “Troubleshooting” on this page).
2. Restart the programme to see if the fault is repeated.
3. If the malfunction persists, call after-sales service and describe the problem.

troubleshooting

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