Troubleshooting

Code

Action

 

 

 

The Main Door lock/unlock is not working properly.

DC1

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a local Samsung

 

 

service centre.

 

 

 

The Add Door lock/unlock is not working properly.

DC3

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a local Samsung

 

 

service centre.

 

 

If any information code keeps appearing on the screen, contact a local Samsung service centre.

Troubleshooting

60  English

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Samsung WW12K8412OW/EU manual DC1