Troubleshooting

Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem

 

Action

 

 

 

• Make sure the washing machine is plugged in.

 

• Make sure the door is properly closed.

 

• Make sure the water taps are open.

 

• Press or tap Start/Pause to start the washing machine.

Does not start.

•

Make sure Child Lock is not activated.

 

•

Before the washing machine starts to fill, it will make a series

 

 

of clicking noises to check the door lock and does a quick

 

 

drain.

 

• Check the fuse or reset the circuit breaker.

 

 

 

• Fully open the water tap.

Water supply is

•

Make sure the door is properly closed.

insufficient, or no

•

Make sure the water supply hose is not frozen.

water is supplied.

•

Make sure the water supply hose is not kinked or clogged.

 

•

Make sure there is sufficient water pressure.

 

 

 

• Make sure the washing machine is running with sufficient

 

 

water pressure.

After a cycle,

•

Make sure the detergent is added to the centre of the

detergent remains

 

detergent drawer.

in the detergent

•

Make sure the rinse cap is inserted properly.

drawer.

•

If using granular detergent, make sure the detergent selector

 

 

is in the upper position.

 

• Remove the rinse cap and clean the detergent drawer.

 

 

 

• Make sure the washing machine is installed on a level, solid

 

 

floor that is not slippery. If the floor is not level, use the

 

 

levelling feet to adjust the height of the washing machine.

 

• Make sure the shipping bolts are removed.

 

• Make sure the washing machine is not contacting any other

Excessive vibrations

 

object.

or makes noise.

•

Make sure the laundry load is balanced.

 

• The motor can cause noise during normal operation.

 

• Overalls or metal-decorated clothes can cause noise while

 

 

being washed. This is normal.

 

• Metal objects such as coins can cause noise. After washing,

 

 

remove these objects from the drum or filter case.

 

 

 

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Samsung WW12K8412OX/LP, WW12K8412OW/LP manual Troubleshooting, Checkpoints
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WW12K8412OX/LP, WW12K8412OW/LP specifications

Samsung has consistently pushed the boundaries of home appliance innovation, and their washing machines are no exception. The Samsung WW70K62E69SDLP, WW12K8412OW/LP, WW12K8412OX/LP, WW70K62E00WDLP, and WW90K6414SW/LP models showcase advanced technologies and user-centric features.

The WW70K62E69SDLP is a front-loading washing machine that offers a 7 kg capacity, ideal for smaller households. It features EcoBubble technology, which generates bubbles that penetrate fabrics faster, ensuring efficient cleaning, even at low temperatures. This not only saves energy but also protects clothes from wear. The machine also boasts a digital inverter motor, providing quiet operation and durability while reducing energy consumption.

The WW12K8412OW/LP and WW12K8412OX/LP models are designed for larger capacities at 12 kg, catering to bigger families. Both models come equipped with the innovative AddWash door, allowing you to add forgotten items mid-cycle without interrupting the wash. This feature is complemented by the Bubble Soak function, which helps to eliminate stubborn stains by soaking them in bubbles before the wash cycle begins. Their AI technology provides personalized wash cycles based on the user’s laundry habits, enhancing convenience.

Another standout is the WW70K62E00WDLP, which includes a 7 kg capacity and smart features for enhanced usability. Its Diamond Drum design prevents fabric damage while effectively cleaning. This model utilizes Samsung's Vibration Reduction Technology (VRT), ensuring it remains stable and quiet during operation, even at high spin speeds.

Finally, the WW90K6414SW/LP is a powerful yet energy-efficient model with a 9 kg capacity. It also features an EcoBubble system alongside a Quick Wash option for those in a hurry. Users can manage and monitor their wash via the Smart Control feature, which allows remote operation and customized settings through a smartphone app.

All these models reflect Samsung's commitment to incorporating cutting-edge technology, energy efficiency, and user-friendly designs, making laundry chores a more sustainable and hassle-free part of everyday life.
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