Troubleshooting

The software doesn’t work

●Refer to the System Requirements

The player does not work and the LCD displays nothing.

●Check the battery capacity

●Check to see if the battery is inserted to the right poles ( + , – )

●After connecting it to PC, execute YP-T6 Updater in the desktop to update the product.

In PLAY mode, music is not played after pressing the button

●Check to see if MP3 or WMA files are saved in the built-in memory.

●Check to see if the HOLD button is locked.

Files cannot be downloaded.

●Check to see if the driver is installed correctly in the computer.

●Check the connection between the player and PC.

●Check and/or replace the battery, turn on the play's power.

●Operating system limits the number of files you can save. Please save your music files by creating a subfolder.

●Check if the memory is full.

Backlight does not work.

●Check the backlight setup.

●When the battery power is low, the backlight will go out.

The buttons do not work.

●Check setting of Hold switch.

●Remove the battery once and then insert it again.

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Troubleshooting

The player keeps being turned off.

● In Stop mode, the power is automatically turned off after ten seconds

ENG

(changes depending on settings).

 

● Check to see if there are files saved in it.

 

 

 

 

 

Something’s wrong with play time displayed during Play mode.

●“VBR SONG” message is displayed while VBR (Variable Bit Rate) file is playing.

LCD window is dark

●Check Contrast

The file name is not displayed correctly.

●Move to [Settings] ➔ [Display] ➔ [Language] in the Menu and then change the language setting.

There is a file saved in yepp, but “No File” appears in the screen.

●After checking whether the folder is played, use the Navigation function to change the folder.

●After connecting it to PC, execute YP-T6 Updater in the desktop to update the product.

I cannot properly connect it to PC.

●Win98 : try to connect again after installing yepp Driver.

●WinME : remove the yepp Driver program and press the Start in the desktop to execute Windows Update. After selecting important update and service pack, execute update all.

●Win2000/XP : Try to connect it again after rebooting PC.

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