PROBLEM

SOLUTION

 

Check if the USB plug is securely connected.

File upload doesn’t

Reconnect if necessary.

Check if the memory is full.

work.

 

Press the Reset hole.

 

Check if the USB plug has been disconnected

 

during file or data transmission. If this is

Files or data are

the case, it may cause serious damage not

missing.

only to files/data but also to the product. You

 

have to be extra cautious as Samsung is not

 

responsible for data loss.

Abnormal play time

Check if the file is in Variable Bit Rate (VBR)

display during play.

format.

 

Go to <Settings> <Language> <ID3
Abnormal display of file

Tag> in the Main Menu screen and set an

name.

appropriate language and update the library

 

manually.

The product is hot.

Heat may be generated during recharging. This

has no effect on the product life or functions.

 

If you are running multiple programs including

The file transfer rate is <Media Studio> on your PC, the file transfer

too slow.

rate will be slow. Exit unnecessary programs

 

and try transferring again.

troubleshooting _ 67