TROUBLESHOOTING

Before calling for assistance, please look for the condition that most closely resembles your problem

in the following charts, then follow the instructions for that condition. Visit our web site at www.sanyoctv.com or call toll free 1-800-877-5032.

TV Turns off by itself

Check antenna

 

Was the connector loose or disconnected?

 

connection.

 

 

 

Yes. Problem could be auto shutdown due to loss of signal. (See page 4.)

 

 

 

 

 

 

 

No.

 

Press the POWER key.

 

 

 

 

 

 

 

 

 

 

 

 

 

Did the TV come on?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes. Sleep Timer may have been set.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No.

 

Unplug the TV for a few seconds. Reconnect and press POWER.

 

 

 

 

 

 

 

 

 

 

 

No Picture or Poor Picture

Change Channels.

 

Is picture ok?

 

 

 

 

 

Yes. Problem is with signal (station, cable, or satellite reception).

 

 

 

 

 

 

 

 

No.

 

Turn off household/shop appliances such as, vacuum, blender, drill, etc.

 

 

 

 

 

 

 

 

 

 

 

 

 

Did picture improve?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes. Problem was interference from an appliance.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No.

 

Adjust antenna direction/alignment. / Press the RESET key twice

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(personalized settings will be reset to factory defaults).

Poor color or no color

Change Channels.

 

Is color better?

 

 

 

 

 

Yes. Problem is with program or signal (station, cable, or satellite reception).

 

 

 

 

 

 

 

 

No.

 

Adjust antenna direction/alignment.

 

 

 

 

 

 

 

 

 

 

 

 

 

Did color improve?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes. Antenna was not adjusted properly for the channel you’re watching.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No.

 

Press the RESET key twice (personalized settings will be reset to

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

factory defaults).

My TV screen is solid blue

Press the Input key.

Did the Blue Screen disappear?

Yes. The TV was in the Video mode. (A Blue Screen will appear when the Video mode is selected and there is no video signal being detected.) Your AV equipment may be turned off or unplugged.

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