Troubleshooting

The following table contains the common problems and the solutions to these problems. Please check this list before you contact the technicians.

 

Problems

 

Solutions

 

 

 

Connect power cord correctly.

 

 

 

 

 

 

 

Turn on power.

 

 

 

 

 

NO PICTURE

 

Connect video cable correctly.

 

 

 

 

 

Select the input signal source with proper cable connection with

 

 

 

 

 

 

the source button.

 

 

 

 

 

ABNORMAL

 

Match the colors on the cables to the ports off the back of the

 

COLORS

 

television. I.E. red cable to red colored port.

 

 

 

 

 

PICTURE IS TOO

 

Adjust your contrast, brightness and lamp settings from the

 

DARK

 

OSD Menu. For adjust controls, refer to page 27.

 

 

 

 

 

AUDIO ONLY NO

 

Make sure you have connected both your video and audio

 

 

cables.

 

PICTURE

 

 

 

 

The TV’s tuner signal must not be lower than 65 %.

 

 

 

 

 

 

 

 

 

 

Make sure the audio cable is connected.

 

PICTURE ONLY NO

 

 

 

 

Readjust your volume via the remote control.

 

AUDIO

 

 

 

 

 

The TV’s tuner signal must not be lower than 65 %.

 

 

 

 

 

 

 

Turn off the TV, unplug it from the socket. Remove the

 

 

 

batteries out of the remote for 30 seconds. Press the remote

 

 

 

buttons and the power button randomly for a good 2 seconds,

 

REMOTE CONTROL

 

and then reinstall the batteries. Try the remote to see if it

 

 

works. For battery removal instructions, refer to page 16.

 

DOES NOT WORK

 

 

 

 

The TV’s remote sensor is also housed in the same place as

 

 

 

 

 

 

the power indicator light. Please make sure there is line of sight

 

 

 

from the remote control’s front sensor to the remote sensor of

 

 

 

the TV.

 

 

 

 

 

CANNOT RECEIVE

 

The TV’s tuner signal must not be lower than 65 %. Change

 

SUFFICIENT

 

the direction of your antenna and rescan your channels. If you

 

CHANNELS

 

have cable call up your cable company and ask about signal

 

THROUGH THE

 

strength of your local cable.

 

ATSC/NTSC TUNER

 

 

 

 

 

 

 

 

 

Please adjust your picture setup and make sure the saturation

 

NO COLOR

 

and the RGB are not turned all the way down. For adjustment

 

 

controls refer to page 27.

 

 

 

 

 

 

 

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SCEPTRE E55 HDTV User Manual

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Sceptre Technologies E55 user manual Troubleshooting